At a Glance
- Tasks: Be the friendly face of our lounge, ensuring guests enjoy a top-notch experience.
- Company: Join Elior, a people-first company serving delicious food across the UK.
- Benefits: Free meals, flexible hours, 28 days holiday, and paid volunteering days.
- Other info: Great career growth opportunities in a diverse and inclusive workplace.
- Why this job: Make a difference in guests' day while enjoying a fun work environment.
- Qualifications: Friendly communication skills and a team player attitude are key.
The predicted salary is between 12 - 15 £ per hour.
A great workday starts with great food, and we know food at work should be more than just a sandwich at your desk. That’s why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it’s a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus, we keep teams happy, energised, and ready to take on the day.
As a Lounge Host, you will be the welcoming face of our premium lounge service, ensuring guests enjoy a high-quality, relaxed experience. From delivering exceptional customer service to maintaining a clean and inviting environment, you'll help create a memorable atmosphere for all visitors.
- Greet guests in a professional, warm, and friendly manner
- Provide excellent customer service, attending to guests’ needs efficiently and politely
- Support the preparation, presentation, and replenishment of food and beverages
- Ensure all lounge areas are clean, well-presented, and stocked at all times
- Monitor guest feedback and resolve issues or escalate when necessary
- Adhere to all company policies, including Health & Safety and Food Hygiene standards
Working pattern: Saturday & Sunday 5:00 AM - 13:30 PM or 13:30 PM - 22:00 PM
What can you bring?
- Friendly, confident, and professional communication skills
- Strong team player with a flexible approach
- Ability to multitask and stay calm under pressure
- Previous hospitality or customer service experience desirable but not essential
Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success!
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. We’re proud that 87% of our team say they’re proud to work here! Because we create a place where you’re listened to, trusted, supported, and valued.
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Weekend Lounge Host in Hounslow employer: Elior Uk
Elior is an exceptional employer that prioritises the well-being and growth of its team members, offering a vibrant work culture where every employee is valued and supported. With flexible working hours, generous holiday allowances, and opportunities for career development, Elior ensures that its staff enjoy a fulfilling work-life balance while serving delicious food in a welcoming environment. Join us in enriching lives across the UK, where your contributions truly matter and diversity is celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Lounge Host in Hounslow
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Elior Uk and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Weekend Lounge Host in Hounslow
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Elior Uk that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Elior Uk.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Elior Uk get a sense of who you are beyond your experience!
How to prepare for a job interview at Elior Uk
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Elior Uk and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
