General Manager

General Manager

London Full-Time 43200 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver top-notch service and drive customer satisfaction.
  • Company: Join Lexington, an award-winning contract caterer known for great food and service.
  • Benefits: Enjoy free lunches, flexible working hours, generous holiday allowance, and career progression opportunities.
  • Why this job: Be part of a creative, inclusive culture that values your contributions and supports your growth.
  • Qualifications: Proven management experience in high-end environments and a passion for customer service excellence.
  • Other info: Work in an iconic London location with a vibrant team dedicated to exceptional catering.

The predicted salary is between 43200 - 72000 Β£ per year.

Caterplus – More Than a Meal, It\’s a Community
At Caterplus , we don\’t just serve food – we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy great company over delicious meals. Every dish is made with care, fresh ingredients, and a big helping of heart.

What you\’ll be doing…
As a General Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training and supporting colleagues to deliver an efficient, high quality service to Elior UK, our customer and clients.

Motivating and managing a team

Controlling and managing a budget creating a platform for financial growth

Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence and innovative menu planning

Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues

Working Pattern: Monday to Friday 9:00am – 5:00pm

What can you bring?

Proven experience of successfully managing a team

Genuine interest in customer service excellence

A strong team player, highly confident and positive

Self-motivated and innovative

Previous experience within management, contract catering desirable

Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That\’s why we make sure our team feels appreciated, supported, and set up for success! Here\’s what\’s waiting for you:

Free, tasty meals – Enjoy tasty, nutritious food on us while you work!

Flexible working – including part time roles, because life doesn\’t run on a 9-5 schedule.

Plenty of Time to Unwind – 28 days of holiday, and after two years, enjoy even more with 31 days.

Leave for life\’s important moments – whether family, personal or unexpected.

Give back time – paid volunteering days for the causes you care about.

Room to grow – career development and learning opportunities for all stages of your career.

Financial security – pension schemes and life assurance.

Exclusive discounts – save on entertainment, leisure, and even travel!

One small thing – we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.

Why You\’ll Love Working Here
We\’re a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? Toenrich lives everywhere, every day.

And here\’s the best part – 87% of our team say they\’re proud to work here! Why? Because we create a place where you\’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people – especially women and those from underrepresented backgrounds – hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you\’re passionate and ready to grow, we want to hear from you!

We Celebrate You!
At Elior, diversity and inclusion aren\’t just policies, they\’re who we are. We know that different perspectives make us stronger, and we\’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know – we\’re happy to help!

Ready to join us? Hit \’Apply Now\’ and let\’s chat!

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General Manager employer: Elior Uk

Lexington is an exceptional employer that prioritises the well-being and development of its team members, offering a vibrant work culture in the heart of London. With generous benefits such as free on-site lunches, flexible working hours, and opportunities for career progression, employees are encouraged to thrive both personally and professionally. Join us in a dynamic environment where creativity and inclusivity are celebrated, making every day rewarding and meaningful.
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Contact Detail:

Elior Uk Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with Lexington's values and culture. Understanding their commitment to creativity, boldness, and fun will help you align your leadership style with their expectations, making you a more attractive candidate.

✨Tip Number 2

Network within the catering and hospitality industry, especially with professionals who have experience in contract catering or fine dining. Building relationships can provide insights into the role and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've driven customer satisfaction and revenue growth in previous roles. Being able to articulate your successes will demonstrate your capability to meet the demands of the General Manager position.

✨Tip Number 4

Research current trends in the catering industry, particularly those related to sustainability and customer experience. Showing that you're informed about industry developments can set you apart as a forward-thinking leader.

We think you need these skills to ace General Manager

Leadership Skills
Financial Management
Customer Service Excellence
Team Motivation and Management
Budget Control
Operational Excellence
Communication Skills
Training and Development
Problem-Solving Skills
Knowledge of COSHH and Food Safety Regulations
Relationship Building
Strategic Planning
Adaptability
Experience in Fine Dining or Contract Catering

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in management, particularly in the catering or hospitality sector. Emphasise your achievements in team leadership, customer service excellence, and financial management.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams and improved service standards in previous positions.

Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as budget management, team motivation, and customer satisfaction. Use keywords from the job listing to demonstrate your fit for the role.

Showcase Your Leadership Style: Describe your leadership approach in your application. Highlight how you foster team culture, communication, and development, as these are key aspects of the General Manager role at Lexington.

How to prepare for a job interview at Elior Uk

✨Showcase Your Leadership Skills

As a General Manager, your ability to lead and motivate a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to building team culture and communication.

✨Demonstrate Financial Acumen

Be ready to discuss your experience with budget management and financial reporting. Highlight specific instances where you drove revenue growth while maintaining cost efficiencies, as this will be key to the role.

✨Emphasise Customer Service Excellence

Lexington values customer service highly. Prepare to share your philosophy on customer satisfaction and any relevant experiences that demonstrate your commitment to delivering exceptional service.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities in real-world situations. Think about challenges you've faced in previous roles and how you overcame them, particularly in a high-pressure environment.

General Manager
Elior Uk
Location: London

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