At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch service and customer satisfaction.
- Company: Join Lexington, an award-winning contract caterer known for great food and service.
- Benefits: Enjoy free lunches, flexible working hours, and generous holiday allowances.
- Other info: Opportunities for career progression and community volunteering available.
- Why this job: Be part of a creative, inclusive culture that values your growth and well-being.
- Qualifications: Experience in team management and a passion for customer service excellence required.
The predicted salary is between 43200 - 72000 £ per year.
Elior Hospitals – Nourishing Those Who Care
In our Hospitals division, we make sure teams, patients, and visitors have access to wholesome, comforting food when they need it most. Because good nutrition isn’t just fuel – it’s part of the recovery journey, and we’re proud to play a role in that.
What you’ll be doing…
As a General Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training and supporting colleagues to deliver an efficient, high quality service to Elior UK, our customer and clients.
- Motivating and managing a team
- Controlling and managing a budget creating a platform for financial growth
- Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence and innovative menu planning
- Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues
Working Pattern: 5 days out of 7 | 37.5 hours per week
Salary: £35k per annum
Job ID: 6877
What can you bring?
- Proven experience of successfully managing a team
- Genuine interest in customer service excellence
- A strong team player, highly confident and positive
- Self-motivated and innovative
- Previous experience within management, contract catering desirable
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
- Free, tasty meals – Enjoy tasty, nutritious food on us while you work!
- Flexible working – including part time roles, because life doesn’t run on a 9‑5 schedule.
- Plenty of Time to Unwind – 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments – whether family, personal or unexpected.
- Give back time – paid volunteering days for the causes you care about.
- Room to grow – career development and learning opportunities for all stages of your career.
- Financial security – pension schemes and life assurance.
- Exclusive discounts – save on entertainment, leisure, and even travel!
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? Toenrich lives everywhere, every day.
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know – we’re happy to help!
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Lexington's values and culture. Understanding what makes us unique will help you align your leadership style with our mission, showcasing how you can contribute to our dynamic environment.
✨Tip Number 2
Network within the catering and hospitality industry. Attend events or join relevant groups to connect with professionals who may have insights about our company or the role, which could give you an edge during discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven customer satisfaction and revenue growth in previous roles. Highlighting measurable successes will demonstrate your capability to meet our commercial metrics.
✨Tip Number 4
Showcase your approach to team management and development. Be ready to share strategies you've implemented to build team culture and enhance communication, as these are key aspects of the General Manager role at Lexington.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in management, particularly in the catering or hospitality sector. Emphasise your leadership skills and any achievements related to customer service excellence.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to manage teams and drive customer satisfaction, as well as your understanding of financial processes.
Showcase Your Leadership Style:In your application, describe your approach to team management and how you foster a positive work culture. Provide examples of how you've motivated teams in the past and the impact it had on service delivery.
Highlight Relevant Achievements:Include quantifiable achievements in your application, such as revenue growth percentages or successful projects you've led. This will help illustrate your capability to meet the commercial metrics outlined in the job description.
How to prepare for a job interview at Elior Uk
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to building team culture and communication.
✨Understand Financial Management
Since you'll be responsible for managing budgets and financial reporting, brush up on your financial acumen. Be ready to discuss your experience with controlling costs and driving revenue growth, as well as any specific metrics you've achieved.
✨Emphasise Customer Service Excellence
Lexington values customer service, so highlight your genuine interest in providing exceptional experiences. Share stories that illustrate your commitment to customer satisfaction and how you've handled challenging situations in the past.
✨Prepare for Operational Questions
Expect questions about implementing best practices and maintaining consistent service levels. Think about how you've developed frameworks for operational excellence in previous roles and be prepared to discuss these strategies.
