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- Tasks: Lead stadium bars and retail, ensuring unforgettable matchday experiences for fans.
- Company: Elior Stadia, a people-first business serving diverse venues across the UK.
- Benefits: Free meals, flexible hours, 28+ days holiday, paid volunteering, and career growth opportunities.
- Why this job: Join a passionate team and make every matchday exciting for supporters!
- Qualifications: Experience in catering management, strong leadership, and customer service skills.
- Other info: Diversity and inclusion are at our core; we welcome all applicants!
The predicted salary is between 36000 - 60000 £ per year.
Elior Stadia – Bringing the Buzz to Matchdays & More
When the crowd roars, the food has to be just as exciting! At Elior Stadia, we serve up epic matchday meals, gourmet hospitality, and fast, fresh stadium snacks - so fans can focus on the action while we handle the flavour.
What you’ll be doing…
- Managing the day-to-day operations of kiosks, bars and retail concessions across Easter Road
- Leading, motivating and developing the team on matchdays and non-event days
- Overseeing stock management, ordering and merchandising to maximise sales
- Ensuring top-tier customer service and smooth, efficient operations
- Maintaining high standards of safety, compliance and food hygiene
- Working closely with the hospitality and events teams to deliver brilliant fan experiences
- Using performance data and insights to continuously improve operations
Working Pattern: 5 out of 7 days
What can you bring?
- Proven experience in a Catering management or supervisory role
- A confident, positive people leader with a passion for customer experience
- Experienced in hospitality, retail, bars, stadiums or event operations
- Strong in stock management, cash handling and compliance
- Calm under pressure, especially on busy matchdays
- Able to energise and support a team in a fast paced environment
If you want to play your part in delivering exceptional matchday and event experiences at Easter Road, we’d love to hear from you!
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!
Venue Bars and Retail Manager in Edinburgh employer: Elior Uk
Contact Detail:
Elior Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Bars and Retail Manager in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Elior Stadia's social media and website. Understanding their vibe will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in hospitality and team management.
✨Tip Number 3
Show off your passion for customer service! During the interview, share specific examples of how you've gone above and beyond for customers in past roles. This will demonstrate that you’re the right fit for creating unforgettable experiences at matchdays.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This shows you’re genuinely interested and helps you figure out if Elior Stadia is the right place for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Venue Bars and Retail Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the idea of creating unforgettable experiences for fans. Share your passion for hospitality and customer service – it really makes a difference!
Tailor Your CV: Make sure your CV is tailored to the Venue Bars and Retail Manager role. Highlight your relevant experience in catering management or supervisory roles, and don’t forget to mention any specific achievements that showcase your skills in stock management and team leadership.
Be Yourself: We want to get to know the real you! Use the name you feel most comfortable with when applying, and don’t hesitate to share your unique perspective. Remember, we value diversity and want to hear from everyone who’s passionate about joining our team.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at Elior Uk
✨Know Your Venue Inside Out
Before the interview, make sure you research Elior Stadia and understand their operations. Familiarise yourself with their matchday offerings, customer service standards, and any recent news or events. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Venue Bars and Retail Manager, you'll need to lead a team. Prepare examples of how you've motivated and developed teams in previous roles. Think about specific situations where you turned challenges into successes, especially during busy periods like matchdays.
✨Demonstrate Your Customer Focus
Elior values exceptional customer experiences, so be ready to discuss how you've ensured top-tier service in past roles. Share stories that highlight your ability to handle customer feedback and improve service delivery, especially in fast-paced environments.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think about how you would manage stock shortages, handle difficult customers, or ensure compliance with safety regulations during a busy event. Practising these scenarios can help you respond confidently.
