At a Glance
- Tasks: Lead hospitality and catering operations during high-energy events at Easter Road Stadium.
- Company: Join Elior Stadia, where food meets excitement and teamwork thrives.
- Benefits: Enjoy free meals, flexible hours, and career development opportunities.
- Other info: Flexible shifts with opportunities for training and progression in a supportive environment.
- Why this job: Be part of a dynamic team delivering exceptional experiences on matchdays and events.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills required.
The predicted salary is between 31500 - 38500 £ per year.
Elior Stadia – Food at Full Volume. This is food on a different scale. Thousands of people. High pressure. Fast pace. Big energy. And food that has to be spot on every time. From street food favourites to premium hospitality, we serve fresh food that keeps up with the crowd. It’s intense. It’s exciting. And when it all clicks — it’s seriously rewarding.
We're looking for experienced and motivated Operations Supervisors to join our operations team at Easter Road Stadium. This is a hands-on leadership role responsible for overseeing hospitality, catering, and premium bar operations across the stadium during Hibernian FC matchdays and a variety of events throughout the year. You'll play a key role in ensuring our guests, supporters, and hospitality clients receive an exceptional experience while maintaining the highest standards of service, safety, and operational excellence.
Working Pattern & Pay
- This is a casual, hourly-paid position offering flexibility around matchdays and events.
- Competitive hourly rate.
- Flexible working pattern.
- Matchday, evening, weekend, and event work required.
- Opportunities to support conferences, meetings, hospitality functions, and special events throughout the year.
What You'll Be Doing
- Taking responsibility for the smooth operation of hospitality, catering, and premium bar areas during matchdays and events.
- Leading pre-event briefings and ensuring teams are prepared, motivated, and ready for service.
- Managing Supervisors and front-line staff while maintaining high standards of customer service and guest experience.
- Acting as a key point of contact for managers, clients, and operational teams throughout events.
- Monitoring service standards, resolving operational issues, and ensuring all areas remain fully staffed, stocked, and event-ready.
- Supporting the delivery of hospitality lounges, executive suites, conferences, meetings, dinners, private functions, and other premium event spaces.
- Working closely with the Bar & Cellar Coordinator to manage stock levels, replenishment requirements, and operational readiness.
- Assisting with venue setup, room preparation, opening and closing procedures, and overall event delivery.
- Leading by example, supporting staff deployment, and providing guidance and coaching to Supervisors and team members.
- Ensuring compliance with company procedures, licensing requirements, food safety standards, allergen management processes, and health & safety regulations.
- Conducting venue checks before, during, and after events to ensure all guest-facing and back-of-house areas remain safe, clean, compliant, and operational.
- Supporting incident reporting, completing compliance documentation, and ensuring all operational checklists are completed accurately.
What We're Looking For
- Previous supervisory or management experience within hospitality, catering, events, stadia, or licensed venues.
- Strong leadership and people management skills.
- Excellent communication and organisational abilities.
- Experience working in fast-paced, high-volume environments.
- Good understanding of food safety, allergen awareness, licensing, and health & safety requirements.
- Ability to remain calm and make effective decisions under pressure.
- Strong problem-solving skills and a proactive approach.
- Flexible availability, including evenings, weekends, and matchdays.
What's on the menu for you…
At Elior, we believe people do their best work when they feel supported, valued and able to thrive. Here’s a taste of what you can expect when you join us:
- Free meals on shift.
- Flexible working opportunities.
- Training, development and career progression opportunities.
- Salary Advance, giving you access to a portion of your pay before payday.
Fancy being part of the recipe?
At Elior, over 10,000 colleagues come together every day with one purpose: to enrich lives everywhere, every day. We're proud that 87% of our colleagues are proud to work here— and we think that's because people are given the support, trust and opportunities they need to thrive.
Don't tick every box? Don't rule yourself out. We're looking for people with potential, passion and the right attitude, not just a checklist of experience. We're committed to creating an inclusive workplace where everyone feels they belong. If you need any adjustments during the recruitment process, just let us know.
Ready to join us? Hit ‘Apply Now’ and let’s chat!
Casual Operations Supervisor in Edinburgh employer: Elior Uk
Elior UK is an excellent employer, offering a supportive team culture and flexible working options that cater to your lifestyle. With a focus on employee growth, this role as an Operations & Facilities Assistant in Chichester provides a fantastic entry point into the catering services industry, where you can thrive in a clean and safe workspace while enjoying great perks.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Operations Supervisor in Edinburgh
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Elior Uk and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Operations Supervisor in Edinburgh
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Elior Uk that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Elior Uk.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Elior Uk get a sense of who you are beyond your experience!
How to prepare for a job interview at Elior Uk
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Elior Uk and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
