At a Glance
- Tasks: Lead teams and deliver exceptional service at high-profile events.
- Company: Join Elior Stadia at the iconic Murrayfield Stadium.
- Benefits: Enjoy free meals, flexible hours, and career growth opportunities.
- Other info: Casual role with full-time hours available; perfect for students!
- Why this job: Make an impact in a fast-paced environment while working with amazing people.
- Qualifications: Strong leadership skills and ability to thrive under pressure.
The predicted salary is between 30000 - 40000 € per year.
As and when required based on business needs. Casual role at Roseburn St, Edinburgh, Scotland, EH12 5PJ. £15.00 per hour.
Elior Stadia – Bringing the Buzz to Matchdays & More. Take your place at one of Scotland’s most iconic venues — Murrayfield Stadium! Be at the centre of high-profile events where every detail counts! This is a great opportunity to step into a Duty Manager role where you’ll lead from the front in a busy, fast-paced environment.
From large-scale conferences to VIP experiences, you’ll be trusted to take control of operations, lead teams with confidence, and deliver seamless, high-quality service. If you thrive under pressure, enjoy working with people, and love bringing events to life, this is your chance to make an impact.
What you’ll be doing…
- Leading the team on shift: Briefing, directing, and coaching FOH assistants and supervisors
- Setting the standard: Ensuring high service expectations are understood and consistently delivered
- Driving smooth service: Overseeing timing, flow, and quality across all daily operations
- Planning ahead: Creating job lists, prioritising tasks, and using labour efficiently
- Being the client’s go‑to: Meeting, greeting, and supporting clients throughout their event
- Managing communications: Handling the Duty Manager phone and coordinating responses
- Owning the environment: Opening/closing the building and maintaining high standards throughout
- Keeping things stocked and ready: Monitoring equipment and stock levels to support service
- Delivering exceptional setups: Preparing suites and ensuring everything is event‑ready
- Checking the detail: Signing off daily setups and addressing any gaps quickly
- Ensuring compliance: Maintaining accurate paperwork and resolving missing requirements
- Running major events: Independently delivering large conferences and leading suites
- Creating standout experiences: Delivering 5* VIP service at high‑profile events
Working Pattern: This is a casual, hourly‑paid role with flexible working patterns. While hours aren’t guaranteed, full‑time hours are regularly available, and we’re ideally looking for candidates with full‑time availability.
What can you bring?
- Calm under pressure: Confident working in a fast‑moving, ever‑changing environment
- Strong leadership: Able to guide, motivate, and get the best out of teams
- Great with people: Building trust with clients and handling expectations professionally
- Team‑focused mindset: Leading by example while supporting colleagues around you
- Commercial awareness: Making smart decisions around labour and service delivery
- Confident decision‑maker: Quick to act, solve problems, and keep things on track
- Proactive approach: Spotting issues early and planning ahead to avoid disruption
- Adaptable and organised: Able to prioritise and stay in control when plans change
- Performance‑driven: Confidently manage team standards and address issues when needed
- Detail‑oriented: Ensuring high standards are met consistently across every element of service
- Standards‑focused: Always looking for ways to improve and elevate the overall experience
Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - because life doesn’t run on a 9‑5 schedule.
- Room to grow - career development and learning opportunities.
Casual Duty Manager in Edinburgh employer: Elior Uk
Elior Stadia is an exceptional employer, offering a dynamic work environment at the iconic Murrayfield Stadium in Edinburgh. With flexible working patterns, free nutritious meals, and ample opportunities for career development, we prioritise our team's well-being and growth. Join us to lead high-profile events and make a meaningful impact while enjoying a supportive and vibrant work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Duty Manager in Edinburgh
✨Tip Number 1
Get to know the venue! Familiarise yourself with Murrayfield Stadium and its operations. This will help you stand out during interviews, showing that you're genuinely interested in the role and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and what it takes to succeed as a Duty Manager at Elior Stadia.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've led teams in high-pressure situations. This will demonstrate your ability to thrive in a busy environment and manage operations effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Casual Duty Manager in Edinburgh
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any experience you have in leading teams or managing events. We want to see how you can guide and motivate others, especially in a fast-paced environment like Murrayfield Stadium!
Be Detail-Oriented:Since this role is all about ensuring high standards, don’t forget to mention your attention to detail. Share examples of how you've maintained quality in previous roles, as we love candidates who can keep everything running smoothly.
Demonstrate Your People Skills:We’re looking for someone who’s great with people, so make sure to showcase your ability to build trust and handle client expectations. Include any relevant experiences where you’ve successfully managed client relationships or team dynamics.
Apply Through Our Website:Finally, don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Elior Uk
✨Know the Venue Inside Out
Before your interview, take some time to research Murrayfield Stadium. Familiarise yourself with its layout, key areas, and the types of events held there. This will not only impress your interviewers but also show that you're genuinely interested in the role and the venue.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight how you motivated others and ensured high service standards were met.
✨Demonstrate Your Calmness Under Pressure
Given the fast-paced environment of event management, it's crucial to convey your ability to stay calm under pressure. Think of specific instances where you've had to think on your feet and resolve issues quickly. Share these stories during your interview to illustrate your problem-solving skills.
✨Ask Insightful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the types of events you might be managing or how the team collaborates during busy periods. This shows your enthusiasm for the role and helps you gauge if the position is the right fit for you.
