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- Tasks: Oversee daily operations, ensuring excellent customer service and supporting your team.
- Company: Join Elior, a people-first business serving diverse workplaces across the UK.
- Benefits: Enjoy free meals, flexible working hours, 28 days holiday, and career growth opportunities.
- Why this job: Make a real impact in a supportive environment where your voice is valued.
- Qualifications: Previous supervisory experience and strong leadership skills are essential.
- Other info: Diversity and inclusion are at our core; we welcome all applicants!
The predicted salary is between 30000 - 40000 £ per year.
5 out of 7 days | 4:45am - 13:30pm | 40 Hours per week
£35455.20 per annum
Elior at work – Workdays Made Better with Great Food
A great workday starts with great food, and we know food at work should be more than just a sandwich at your desk. That’s why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it’s a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus, we keep teams happy, energised, and ready to take on the day.
What you’ll be doing…
- Oversee and manage day-to-day operations during your shift
- Support, motivate, and supervise team members to ensure high service standards
- Handle customer queries, feedback, and complaints professionally and promptly
- Ensure health & safety, cleanliness, and compliance standards are consistently met
- Coordinate staff breaks and shift changes, ensuring adequate coverage at all times
- Monitor stock levels and assist with inventory management as needed
- Complete daily reports, logs, and handovers to senior management
- Respond to emergencies or incidents and escalate when necessary
What can you bring?
- Previous experience in a supervisory or management role, ideally in a customer-facing environment
- Strong leadership and people management skills
- Excellent communication and problem-solving abilities
- Ability to remain calm under pressure and handle challenging situations
- Solid understanding of health & safety and compliance procedures
- Highly organised with good attention to detail
- Flexible, approachable, and committed to delivering outstanding service
Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history with verified gaps in employment. Full details and dates of all periods of employment/unemployment/education must be provided for the previous five years.
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!
Duty Manager employer: Elior Uk
Contact Detail:
Elior Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online groups. You never know who might have the inside scoop on a Duty Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Elior and understand their values and mission. Be ready to discuss how your experience aligns with their focus on customer service and team support.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for food and service shine through. They want to see that you’re not just qualified, but also a great fit for their team culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Elior family and ready to make workdays better!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being a Duty Manager and how you can contribute to our mission of enriching lives with great food.
Tailor Your Experience: Make sure to highlight your previous supervisory or management experience in customer-facing roles. We’re looking for strong leadership skills, so share specific examples that demonstrate your ability to motivate and support a team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, and don’t forget to mention your understanding of health & safety standards – it’s super important for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Elior Uk
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Duty Manager. Familiarise yourself with daily operations, customer service expectations, and health & safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting your leadership style and how you handle pressure will impress the interviewers.
✨Prepare for Customer Scenarios
Expect questions about handling customer complaints or difficult situations. Think of specific instances where you've turned a negative experience into a positive one. This will demonstrate your problem-solving abilities and commitment to excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
