At a Glance
- Tasks: Coordinate and deliver innovative tech solutions at client sites, ensuring seamless implementations.
- Company: Join a dynamic Customer Technology team focused on enhancing digital experiences.
- Benefits: Enjoy free meals, flexible hours, 31+ days holiday, and career development opportunities.
- Other info: Build relationships with clients and suppliers while enjoying a vibrant work culture.
- Why this job: Be part of exciting projects that shape the future of technology in a fast-paced environment.
- Qualifications: Experience in tech project support and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Digital Implementation Coordinator - Field Based
Join our Customer Technology team and help shape the digital experience across our client sites.
We're looking for a proactive
Digital Implementation Coordinator to play a key role in delivering innovative technology solutions across our Premium B&I portfolio.
If you enjoy working in a fast-paced environment, thrive on seeing projects through from planning to launch, and love collaborating with a variety of people, this could be the perfect opportunity for you.
This is a hands‑on, field-based role where you'll spend most of your time supporting technology implementations at client sites, ensuring new digital solutions are delivered seamlessly and provide an outstanding experience for both clients and customers.
- What you'll be doing
- As our
Digital Implementation Coordinator , you'll support the successful delivery of technology projects and site mobilisations from start to finish.
Working closely with internal teams, clients and third‑party suppliers, you'll ensure every implementation is delivered on time, within budget and to the highest standard.
Your responsibilities will include
- Supporting the planning and coordination of technology projects and site mobilisations.
- Delivering technology implementations across client sites, including pre‑launch training, team engagement and go‑live support.
- Coordinating suppliers, stakeholders and internal teams to ensure smooth project delivery.
- Monitoring project progress, identifying risks and helping to keep projects on track.
- Producing and maintaining accurate project documentation and handover information for the Service Delivery team.
- Providing on‑site support and resolving issues during high‑profile implementations.
- Building strong relationships with clients, suppliers and colleagues across the business.
- Gathering insights and data to support reports, business cases and future technology improvements.
- Identifying opportunities to improve mobilisation processes and customer technology solutions.
Working Pattern
- Monday to Friday | 9am - 5:30pm | Field based role
- What can you bring
We're looking for someone who is organised, adaptable and enjoys working with people just as much as technology.
- Experience supporting technology projects or implementations within a multi-site environment.
- Previous project administration or project support experience.
- A proven ability to build positive relationships with stakeholders and deliver successful technology solutions.
- Excellent organisational skills and the ability to manage multiple priorities and tight deadlines.
- Strong written and verbal communication skills with great attention to detail.
- Experience producing reports, project documentation and business papers.
- An understanding of mobile apps, EPOS systems and payment technologies.
- Knowledge of networking technologies such as Wi‑Fi, LAN and VPN (desirable).
- Experience working with third‑party technology providers and suppliers.
Benefits
Free, tasty meals and flexible working options, including part‑time roles.
- 31 days of holiday, and after two years, even more with 33 days.
- Paid volunteering days.
- Career development and learning opportunities.
- Pension schemes and life assurance.
- Exclusive discounts on entertainment, leisure and travel.
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