Operations Manager - Coventry/Stoke
Operations Manager - Coventry/Stoke

Operations Manager - Coventry/Stoke

Coventry Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage school catering operations across multiple sites, ensuring high-quality service.
  • Company: Join Elior, a people-first business dedicated to enriching lives through nutritious food.
  • Benefits: Enjoy free meals, flexible working hours, generous holiday allowance, and career development opportunities.
  • Why this job: Make a real impact on students' wellbeing while leading a passionate team.
  • Qualifications: Experience in managing teams and a genuine interest in customer service excellence.
  • Other info: Diversity and inclusion are at our core; we welcome all applicants!

The predicted salary is between 36000 - 60000 £ per year.

Are you an experienced Operations Manager? If so, we’d love for you to join our team and lead the operation of our school catering services, overseeing 10 sites in and around the Coventry and Stoke areas. This role sits within our Education division, catering for students. Dedicated to providing high-quality, nutritious, fresh, and sustainable food for our younger generation, we're 100% committed to supporting a healthy diet.

What you’ll be doing… As an Operations Manager you will proactively manage teams in multiple sites as well as be accountable for overseeing recruiting, inducting, training and supporting Site Managers to deliver an efficient, high quality service to Elior UK, our customer and clients.

  • Motivating and managing a team within multiple sites
  • Controlling and managing a budget creating a platform for financial growth
  • Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence, retain business and innovative menu planning
  • Plan, lead and deliver effective mobilisation/demobilisation of contracts, co-ordinating with relevant support functions

Working Pattern: Monday to Friday, 37.5 hours a week

What can you bring?

  • Proven experience of successfully managing multiple-sites and teams and working with external clients
  • Genuine interest in customer service excellence
  • A strong team player, inspiring and motivating to large teams

Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success!

  • Free, tasty meals – Enjoy tasty, nutritious food on us while you work!
  • Flexible working – including part time roles, because life doesn’t run on a 9-5 schedule.
  • Plenty of Time to Unwind – generous holiday allowance of 33 days, with the option to buy more.
  • Leave for life’s important moments – whether family, personal or unexpected.
  • Give … – paid volunteering days for the causes you care about.
  • Room to grow – career development and learning opportunities for all stages of your career.
  • Financial security – pension schemes and life assurance.
  • Drive in Style – Enjoy a company car or car allowance

One small thing— we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.

Why You’ll Love Working Here We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!

We Celebrate You! At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we’re happy to help! Ready to join us? Hit ‘Apply Now’ and let’s chat!

Operations Manager - Coventry/Stoke employer: Elior Uk

Elior UK is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its team members. With a strong focus on employee wellbeing, we offer generous benefits such as free meals, flexible working hours, and ample holiday allowance, alongside opportunities for career growth and development. Our commitment to diversity and inclusion ensures that every voice is valued, making Elior a truly rewarding place to work in the Coventry and Stoke areas.
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Contact Detail:

Elior Uk Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager - Coventry/Stoke

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Operations Manager role. You never know who might have the inside scoop on a job opening!

✨Tip Number 2

Prepare for interviews by researching the company and its values. Since Elior is all about providing high-quality food for students, think about how your experience aligns with their mission. Bring examples of how you've motivated teams and managed budgets effectively.

✨Tip Number 3

Showcase your leadership skills! During interviews, highlight your experience in managing multiple sites and teams. Share stories that demonstrate your ability to inspire and motivate others, as well as your commitment to customer service excellence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Elior. Let’s make this happen together!

We think you need these skills to ace Operations Manager - Coventry/Stoke

Team Management
Budget Management
Customer Service Excellence
Communication Skills
Operational Excellence
Recruitment and Training
Client Liaison
Menu Planning
Project Management
Motivational Leadership
Multi-site Management
Relationship Building
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing high-quality food and service for students. Share your experiences that highlight your commitment to customer service excellence.

Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience managing multiple sites and teams, and don’t forget to mention any relevant achievements. We love seeing how you've made a difference in previous roles!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so make sure your skills and experiences are easy to spot!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Elior!

How to prepare for a job interview at Elior Uk

✨Know Your Stuff

Before the interview, make sure you thoroughly understand the role of an Operations Manager in a school catering context. Familiarise yourself with the company's mission and values, especially their commitment to providing nutritious food for students. This will help you align your answers with what they’re looking for.

✨Showcase Your Leadership Skills

Be ready to discuss your experience managing multiple teams and sites. Prepare specific examples of how you've motivated teams, handled challenges, and improved service quality. Highlight your ability to inspire others and maintain strong relationships with clients and team members.

✨Budgeting Brilliance

Since the role involves managing budgets, come prepared to talk about your financial management experience. Share examples of how you've controlled costs while still delivering high-quality services. This shows that you can balance financial growth with operational excellence.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions. Inquire about their approach to menu planning or how they ensure team communication across multiple sites. This demonstrates your genuine interest in the role and helps you assess if the company is the right fit for you.

Operations Manager - Coventry/Stoke
Elior Uk
Location: Coventry

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