At a Glance
- Tasks: Manage and deliver high-quality events, ensuring client satisfaction and operational efficiency.
- Company: Dynamic company focused on creating memorable experiences through exceptional event management.
- Benefits: Enjoy free meals, flexible working hours, and generous holiday leave.
- Other info: Opportunities for growth and paid volunteering days to support your passions.
- Why this job: Join a vibrant team and make every event unforgettable while developing your career.
- Qualifications: Experience in events operations and strong leadership skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
As a Conference & Meetings Operations Manager, you will oversee the delivery of seamless, high‑quality events and meetings, ensuring excellent service standards, operational efficiency, and client satisfaction from planning through execution.
Responsibilities
- Manage day-to-day operations of conference and meeting spaces
- Coordinate event setup, staffing, AV requirements, catering, and logistics
- Liaise with clients to understand their requirements and ensure expectations are met
- Lead, train, and support the events and operations team to deliver 5‑star service
- Ensure all spaces are well‑maintained, presentable, and fully equipped
- Monitor budgets, resource planning, and cost control
- Maintain health & safety, fire regulations, and risk management procedures
- Drive continuous improvement in service delivery and guest experience
Working pattern: 5 days out of 7
Qualifications
- Proven experience in conference, hospitality, or events operations
- Strong leadership and team management skills
- Excellent planning, organisation, and problem‑solving abilities
- A customer‑focused approach with high attention to detail
- Strong communication and interpersonal skills
- Knowledge of AV systems and room setup requirements
- Ability to thrive in a fast‑paced, dynamic environment
Benefits
- Free, tasty meals – Enjoy nutritious food on us while you work!
- Flexible working – including part‑time roles, because life doesn’t run on a 9‑5 schedule.
- Plenty of Time to Unwind – 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments – whether family, personal or unexpected.
- Give back time – paid volunteering days for the causes you care about.
- Room to grow – career development and learning opportunities for all stages of your career.
- Financial security – pension schemes and life assurance.
- Exclusive discounts – save on entertainment, leisure, and even travel!
Conference & Meetings Operations Manager employer: Elior Uk
Elior UK is an exceptional employer that values its team members by offering flexible working hours and free meals, making it an ideal workplace for those seeking a balanced lifestyle. With a strong focus on personal and professional development, employees are encouraged to grow within the company while enjoying generous holiday allowances. Join us in a supportive work culture where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Meetings Operations Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Elior Uk. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Elior Uk
Don't be shy about reaching out to Elior Uk directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Meetings Operations Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Elior Uk and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Elior Uk
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!