At a Glance
- Tasks: Be the friendly face of our kitchen, assisting customers and ensuring a positive experience.
- Company: Join a specialist catering company dedicated to healthy and exciting food for schools.
- Benefits: Enjoy free meals, flexible hours, paid volunteering days, and career development opportunities.
- Other info: Work part-time during term time with a supportive team environment.
- Why this job: Make a difference in students' lives while gaining valuable customer service experience.
- Qualifications: Customer-focused attitude, strong communication skills, and a proactive mindset.
The predicted salary is between 12 - 15 £ per hour.
About the Company
We’re a specialist catering company dedicated to providing delicious, healthy and exciting food for Independent Schools.
Legal and Safety Requirements
Lexington is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role must have an Enhanced Disclosure and Barring Service (DBS) check, including the Children’s Barred List.
Role Overview
As a Kitchen Porter, you’ll be the friendly face and first point of contact for customers, providing helpful, prompt, and professional support. You’ll play a key role in ensuring every customer has a positive experience, whether in person, over the phone, or online.
Responsibilities
- Greet and assist customers with queries, purchases, or service requests
- Provide accurate information on products, services, and policies
- Handle customer enquiries via phone, email, and in person
- Resolve complaints or escalate issues where appropriate
- Maintain a tidy, welcoming environment or service area
- Process transactions, orders, and returns accurately
- Keep up to date with company offerings and promotions
- Support wider team with general administrative and operational tasks
Working pattern: 10:30 to 14:30 Monday – Friday, term time only.
What you bring
- A warm, approachable, and customer‑focused attitude
- Excellent communication and interpersonal skills
- Experience in a customer service or front‑of‑house role
- Strong problem‑solving and organisational abilities
- Confidence in using IT systems, tills, or booking platforms
- Ability to remain calm under pressure and manage multiple queries
- A proactive mindset and willingness to support the team
Benefits
- Free, tasty meals
- Flexible working, including part‑time roles
- Flexible holidays that match the school calendar
- Leave for life’s important moments
- Paid volunteering days
- Career development and learning opportunities
- Pension schemes and life assurance
- Exclusive discounts on entertainment, leisure, and travel
Kitchen Porter in Banstead employer: Elior Uk
Lexington is an exceptional employer, offering a supportive and dynamic work environment for Kitchen Porters. With flexible working hours that align with the school calendar, employees enjoy a healthy work-life balance, alongside benefits such as free meals, paid volunteering days, and opportunities for career development. The company fosters a culture of teamwork and customer focus, ensuring that every team member feels valued and empowered to contribute to a positive dining experience for students.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Porter in Banstead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lexington and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face for customers, think of examples from your past experiences where you've gone above and beyond to help someone. This will make you stand out during the interview.
✨Tip Number 3
Be ready to showcase your problem-solving abilities! Prepare to discuss how you've handled tricky situations in the past. Employers love to see how you can keep calm under pressure and resolve issues effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at StudySmarter and ready to dive into this exciting role.
We think you need these skills to ace Kitchen Porter in Banstead
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, as a Kitchen Porter, you'll be the first point of contact for customers, so show us how you can bring that warm vibe to your application.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or front-of-house roles. We’re looking for someone with excellent communication skills, so share specific examples of how you've helped customers in the past. Tailoring your application to match our needs will definitely catch our eye!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and the benefits we offer. We can’t wait to hear from you!
How to prepare for a job interview at Elior Uk
✨Know the Company
Before your interview, take some time to research the catering company. Understand their mission, values, and the type of food they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Kitchen Porter, you'll be the friendly face for customers. Prepare examples from your past experiences where you've successfully handled customer queries or resolved complaints. Highlight your communication skills and how you maintain a positive attitude under pressure.
✨Demonstrate Team Spirit
This role requires a proactive mindset and willingness to support the team. Be ready to discuss how you've collaborated with others in previous jobs. Share specific instances where you went above and beyond to help your colleagues or improve the work environment.
✨Prepare for Practical Questions
Expect questions about handling multiple tasks and staying organised. Think of scenarios where you've managed competing priorities effectively. You might also want to brush up on basic IT skills, as confidence in using systems is key for this role.
