At a Glance
- Tasks: Create a warm and welcoming experience for residents and guests while supporting the Front of House team.
- Company: Join Caterplus, part of Elior UK, where food and connection matter.
- Benefits: Flexible working hours, supportive team environment, and opportunities for personal growth.
- Other info: No strict experience required; we value potential and passion over checklists.
- Why this job: Be part of a team that creates meaningful moments through food and service.
- Qualifications: Friendly attitude, excellent communication skills, and a passion for customer service.
The predicted salary is between 24480 - 29920 £ per year.
As a Front of House Assistant, you will play an important role in creating a warm, welcoming and friendly experience for our residents and guests.
You'll support the Front of House team as required, with the opportunity to work flexibly and become a valued member of the team.
- Provide a warm, friendly and professional service to residents, guests and visitors
- Support the smooth running of the Front of House operation, particularly during busy periods and weekends
- Assist with food and beverage service as required
- Ensure service areas are clean, tidy, well-presented and fully stocked
- Keep up to date with menus and food and beverage offerings
- Operate the till point as required, ensuring correct procedures are followed
- Ensure COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures
Genuine interest in delivering excellent customer service - Friendly, approachable and confident when interacting with customers
- Focused on the front line and able to provide a welcoming experience
- Excellent communication skills and a team player
- Previous hospitality or customer service experience desirable, Don't tick every box?
Don't rule yourself out.
We're looking for people with potential, passion and the right attitude, not just a checklist of experience.
Real food.
Real comfort.
Real connection.
That's what we do every day at Caterplus.
We cook fresh, honest meals that bring people together in over-55 communities across the UK.
Food that means something - not just something on a plate.
If you care about food, people, and doing things properly, you'll feel right at home here.
Because we don't just serve meals.
We create moments.
Caterplus is part of Elior UK - giving you the personality of a specialist brand with the opportunities and support of one of the UK's leading contract catering businesses.
At Elior, the safety, dignity and wellbeing of the people we support is our priority.
As part of our recruitment process, this role is subject to satisfactory references and an Enhanced DBS check (where applicable)., At Elior, over 10,000 colleagues come together every day with one purpose: to enrich lives everywhere, every day.
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Casual Front of House Assistant in Coventry employer: Elior Inc
Elior is an exceptional employer that prioritises its people, offering flexible working hours and a supportive environment for growth. With opportunities to serve diverse venues such as stadiums, hospitals, and schools across the UK, employees enjoy perks like provided meals and a culture that values reliability and independence. Join us to be part of a team that not only maintains cleanliness but also fosters personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Front of House Assistant in Coventry
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Elior Inc and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Front of House Assistant in Coventry
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Elior Inc that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Elior Inc.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Elior Inc get a sense of who you are beyond your experience!
How to prepare for a job interview at Elior Inc
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Elior Inc and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
