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For Companies At a Glance
- Tasks: Be the friendly voice for customers, answering queries via phone and email.
- Company: Join a leading Swedish brand known for stylish and affordable furniture.
- Benefits: Enjoy perks like performance bonuses, meal allowances, and private medical insurance.
- Why this job: Experience a vibrant work culture in sunny Lisbon while helping customers love their homes.
- Qualifications: Must speak Norwegian fluently and have a B2 level in English; European passport required.
- Other info: Relocation package includes accommodation and assistance with settling in Portugal.
How would you like to represent one of the favourite brands of millions of customers around the world? Don't miss this opportunity and join our team of experts in Lisbon, Portugal where friendliness and good humour are values just as important as work ethic. This Swedish company specializes in the design and retail sale of furniture and decorative objects ready to install or in kits to assemble. It offers a wide range of aesthetic and functional furnishing products at prices accessible to the greatest number of people and to all budgets.
Relocation package:
- Accommodation provided
- Assistance in obtaining your Portuguese social security number and opening a bank account.
In addition to all this, you will receive:
- Performance bonuses
- Meal allowance (Food card)
- Full-time contract (40 hours per week / 8 hours per day / 2 days off)
- Ongoing training provided by the company
- Private medical insurance
- 22 days of paid vacation + public holidays
- Career evolution
- Many other advantages
What will be asked to do?
- You will be the first point of contact for customers and will be asked to address their queries by phone and/or email.
- Identify customer needs.
Am I eligible?
- Hold a European passport or identity card
- Native Norwegian/C2 level (spoken and written)
- The training will be given in English; you must have a minimum B2 level in English.
- Have the ability to multi-task as you will be speaking to clients/prospects via phone and emails.
What is the next step?
Apply now and get interviewed!
Norwegian Speaking Customer Service Advisor (Portugal / Lisbon) employer: Elikya Recruitment
Contact Detail:
Elikya Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Norwegian Speaking Customer Service Advisor (Portugal / Lisbon)
✨Tip Number 1
Familiarise yourself with the brand's products and values. Understanding their furniture and decorative objects will not only help you answer customer queries effectively but also show your genuine interest in the company during interviews.
✨Tip Number 2
Brush up on your Norwegian language skills, especially in a customer service context. Practising common phrases and responses can boost your confidence and ensure you communicate clearly with customers.
✨Tip Number 3
Prepare for potential role-play scenarios during the interview. Being able to demonstrate how you would handle customer inquiries or complaints can set you apart from other candidates.
✨Tip Number 4
Research the relocation process to Portugal. Showing that you are proactive about moving and settling in can impress the hiring team and demonstrate your commitment to the role.
We think you need these skills to ace Norwegian Speaking Customer Service Advisor (Portugal / Lisbon)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your relevant experience in customer service, especially in a multilingual environment.
Tailor Your CV: Customise your CV to reflect your skills in Norwegian and English. Emphasise any previous customer service roles and your ability to handle queries via phone and email.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the brand. Mention your language skills and how they will benefit the team in Lisbon.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in customer service roles.
How to prepare for a job interview at Elikya Recruitment
✨Showcase Your Language Skills
As a Norwegian Speaking Customer Service Advisor, it's crucial to demonstrate your fluency in both Norwegian and English. Be prepared to answer questions in both languages during the interview to showcase your proficiency.
✨Understand the Brand
Familiarise yourself with the company's products and values. Knowing about their furniture and decorative objects will help you answer questions confidently and show your enthusiasm for the brand.
✨Prepare for Customer Scenarios
Think of common customer service scenarios you might encounter. Prepare responses that highlight your problem-solving skills and ability to handle multiple queries simultaneously, as this role requires multitasking.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your interest in the role and the company. Inquire about training opportunities or career progression to show that you're thinking long-term.
