At a Glance
- Tasks: Lead and support projects and service teams in electronic security.
- Company: Established electronic security business with a focus on growth.
- Benefits: Competitive salary, car allowance, private medical insurance, and career development.
- Other info: Opportunity for long-term career growth in a supportive team.
- Why this job: Shape operations and drive continuous improvement in a dynamic environment.
- Qualifications: Experience in electronic security and strong leadership skills required.
The predicted salary is between 70000 - 85000 £ per year.
- Operations Manager
- Electronic Security
- St Albans | Office-Based (Approx. 80%)
Salary & Benefits
- £5,000 Car Allowance
- Private Medical Insurance
The Opportunity
Are you an experienced Operations Manager looking to take the next step in your career with a well-established and growing electronic security business?
Our client designs, installs and maintains a broad range of electronic security solutions for commercial customers across a variety of sectors.
Due to continued growth, they're looking to appoint an Operations Manager to lead their Projects and Service teams, ensuring the highest standards of customer delivery, operational performance and team development.
- Based from their
- St Albans office
- (approximately
80% office-based , with occasional travel to customer sites), this is a fantastic opportunity to join a business where you'll play a key role in shaping operations and supporting future growth.
The Role
Reporting into the senior leadership team, you'll take ownership of the day-to-day operational delivery of projects and service contracts, working closely with Project Managers, Engineers and commercial teams to ensure work is delivered safely, efficiently and profitably.
You'll be responsible for driving operational excellence, improving processes, supporting your teams and building strong, long-term customer relationships.
Key Responsibilities
- Lead and support the Projects and Service teams.
- Oversee the successful delivery of multiple projects and maintenance contracts.
- Manage operational performance, resource planning and workload allocation.
- Coach, mentor and develop Project Managers and Engineers.
- Build and maintain strong customer relationships.
- Monitor project profitability and operational performance.
- Support forecasting, planning and reporting.
- Drive continuous improvement across operational processes.
- Ensure Health & Safety, quality and compliance standards are maintained.
- Work closely with the wider management team to support the ongoing growth of the business.
About You
You'll already have experience within the electronic security industry and be comfortable leading operational teams in a fast-paced environment.
Whether your background is in Operations Management, Contracts Management, Project Management or Service Delivery, you'll understand what it takes to successfully manage people, customers and project delivery.
We're looking for someone who can demonstrate
- Experience managing operational teams within the electronic security industry.
- Strong leadership and people management skills.
- Excellent organisational and communication abilities.
- Good commercial awareness and financial understanding.
- The ability to manage multiple projects and competing priorities.
- A customer-focused approach with strong relationship-building skills.
- A proactive mindset and a passion for improving operational performance.
Knowledge of Access Control, CCTV or other electronic security systems would be advantageous, but this is fundamentally an operational leadership role rather than a hands-on technical position.
We recognise that no candidate ticks every box, so if your experience aligns with most of the above and you're looking for your next leadership challenge, we'd be delighted to hear from you.
What's on Offer?
- £70,000–£85,000 DOE + £5,000 Car Allowance + Private Medical Insurance.
- Senior leadership role with genuine autonomy and influence.
- Opportunity to shape operational strategy and drive continuous improvement.
- Stable, growing business with long-term career prospects.
- Supportive leadership team and collaborative working environment.
- Modern office based in
St Albans .
- Approximately
80% office-based , with occasional travel to customer sites.
Operations Manager employer: Eligo Recruitment
Join a dynamic and remote-friendly team at a leading global security integrator, where your role as a Design Estimator will not only allow you to work on high-profile international projects but also provide ample opportunities for career growth and collaboration with experienced professionals. With a competitive salary and a strong commitment to diversity and inclusion, this company fosters a supportive work culture that values technical excellence and teamwork, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Operations Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Eligo Recruitment. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Operations Manager candidates.
✨Directly Apply to Eligo Recruitment
Don’t forget to apply for the Operations Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Eligo Recruitment.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Eligo Recruitment. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Eligo Recruitment.
How to prepare for a job interview at Eligo Recruitment
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Eligo Recruitment.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Eligo Recruitment.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Eligo Recruitment.