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- Tasks: Lead engineering and service delivery operations to enhance performance and efficiency.
- Company: Established security and technical services provider in North London.
- Benefits: Competitive salary, performance bonus, and company car or allowance.
- Why this job: Make a real impact in a growing business within the electronic security sector.
- Qualifications: Experience in CCTV, Access Control, and managing engineering teams.
- Other info: Join a diverse and inclusive workplace that values every individual.
The predicted salary is between 51600 - 68800 £ per year.
A well-established security and technical services provider in North London is seeking an experienced Operations Manager to oversee engineering and service delivery operations and drive improvements in operational performance across the business. The company operates within the electronic security sector, delivering CCTV, Access Control, and Intruder systems to a diverse client base. As the business continues to grow, they are looking for a hands-on operational leader who can bring structure, improve workflow coordination, and ensure consistent service delivery across engineering teams. This role is purely operational, focused on delivery, efficiency, and team performance rather than financial governance or P&L ownership.
Key Responsibilities:
- Oversee day-to-day operations across engineering and service delivery teams
- Ensure consistent and high-quality installation, maintenance, and service delivery
- Improve operational processes, workflow, and team coordination
- Monitor delivery KPIs and drive performance improvements
- Strengthen operational discipline, accountability, and efficiency
- Support operational planning across engineering and support teams
Candidate Profile:
We are specifically looking for candidates from within the electronic security sector, ideally with experience in: CCTV, Access Control, and Intruder systems; Security installation and maintenance operations; Managing engineering or field service teams. You will likely currently be working as an Operations Manager, Service Manager, or Engineering Manager within a security systems environment and be comfortable operating in a hands-on SME business.
Package:
£60,000 – £80,000 salary depending on experience; Discretionary performance bonus linked to business performance; Company car or car allowance.
This is an excellent opportunity for a security sector operations professional to take on a role where they can make a genuine impact on operational performance and service delivery within a growing business.
Operations Manager in London employer: Eligo Recruitment
Contact Detail:
Eligo Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the electronic security sector and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on a great opportunity.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CCTV, Access Control, and Intruder systems. Be ready to discuss how you've improved operational performance in past roles – real examples will make you stand out!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Use our website to find roles that excite you and match your skills in service delivery and engineering management.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in the electronic security sector, especially with CCTV, Access Control, and Intruder systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved operational performance in previous positions. We love a good story!
Showcase Your Leadership Skills: As an Operations Manager, leadership is key. In your application, make sure to highlight your experience managing engineering or field service teams. We want to know how you’ve driven team performance and improved workflow coordination.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Eligo Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of CCTV, Access Control, and Intruder systems. The company is looking for someone with hands-on experience, so be ready to discuss specific projects or challenges you've faced in these areas.
✨Show Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your ability to lead engineering and service delivery teams. Prepare examples of how you've improved team performance and operational processes in your previous roles.
✨Understand the KPIs
Familiarise yourself with key performance indicators relevant to the role. Be prepared to discuss how you've monitored and driven performance improvements in past positions, as this will show your commitment to operational excellence.
✨Be Hands-On
Since this role is focused on delivery and efficiency, highlight your hands-on approach to operations. Share instances where you've rolled up your sleeves to solve problems or improve workflows, demonstrating that you're not just a manager but an active participant in the team's success.