At a Glance
- Tasks: Be the go-to person for tenants and teams, handling calls and emails with ease.
- Company: Join a reputable business that values administration and supports career growth.
- Benefits: Enjoy a competitive salary, hybrid working, and a friendly team environment.
- Other info: Great opportunity for long-term stability and progression in your career.
- Why this job: Make a real difference in customer service while developing your skills.
- Qualifications: Strong organisational skills and a positive attitude are key.
The predicted salary is between 26780 - 26780 € per year.
You must live within a 30-minute commute of Harlow, as this is a hybrid role.
The Role – Business Services Administrator
- As a Business Services Administrator, you’ll be a key point of contact for tenants and internal teams, providing essential administrative support across the business.
- Acting as a Customer Service Administrator, handling inbound calls and emails.
- Logging all communications accurately on internal systems.
- Scheduling engineer appointments for safety checks and maintenance.
- Providing administrative support to Contract Managers.
- Updating and maintaining customer portals.
- Responding to queries from customers and internal stakeholders.
- Ensuring all administrative processes are followed correctly.
- Supporting wider admin tasks across the team.
What They’re Looking For
- Highly organised with strong multitasking skills.
- Calm under pressure and able to prioritise workloads.
- Clear communicator who enjoys customer interaction.
- Proactive Administrator with a positive, can-do attitude.
- Comfortable working as part of a close-knit team.
What’s On Offer
- £26,780 basic salary.
- Approx. £500 annual bonus.
- Hybrid working (3 days office / 2 days home).
- Monday to Friday – 8:30am to 5:00pm.
- Friendly, supportive team environment.
- Long-term stability and progression.
This is a brilliant opportunity for a Customer Service Administrator / Business Services Administrator to join a reputable business where administration is valued and career development is encouraged. If you’re a strong Administrator looking for your next step locally, we’d love to hear from you.
Customer Service Administrator in Harlow employer: Eligo Recruitment
Eligo Recruitment is an excellent employer, offering a friendly and supportive team environment where administration is highly valued. With a hybrid working model that promotes work-life balance and opportunities for long-term stability and career progression, employees can thrive both personally and professionally in Harlow. The company is committed to diversity and inclusion, ensuring that all employees feel respected and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Harlow
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills. As a Customer Service Administrator, you'll be interacting with customers and colleagues all day. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might even give you a heads-up on what the interviewers are looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Eligo Recruitment.
We think you need these skills to ace Customer Service Administrator in Harlow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Administrator role. Highlight your organisational skills and customer interaction experience, as these are key for us at StudySmarter.
Show Off Your Communication Skills:Since clear communication is a must-have, don’t shy away from showcasing your ability to handle queries and provide support. Use examples that demonstrate how you’ve successfully interacted with customers or team members in the past.
Be Proactive:We love a can-do attitude! In your application, mention instances where you took the initiative to solve problems or improve processes. This will show us that you’re the proactive administrator we’re looking for.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our friendly team!
How to prepare for a job interview at Eligo Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with tasks like handling inbound calls, scheduling appointments, and maintaining customer portals. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong multitasking abilities, prepare examples from your past experiences where you've successfully managed multiple tasks. Be ready to discuss how you prioritise workloads and stay calm under pressure, as these are key traits they’re looking for.
✨Communicate Clearly and Confidently
As a Customer Service Administrator, clear communication is essential. Practice articulating your thoughts and responses to common interview questions. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and skills.
✨Embrace the Team Spirit
This role involves working closely with a team, so be prepared to talk about your experiences in collaborative environments. Share examples of how you've contributed to a team’s success and how you can bring a positive, can-do attitude to their close-knit team.
