At a Glance
- Tasks: Provide first-line technical support and troubleshoot engineering problems for customers.
- Company: Respected UK engineering manufacturer specialising in access automation and control solutions.
- Benefits: Competitive salary, full training, and a stable office-based environment.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Use your engineering skills to solve real problems and support customers in a dynamic role.
- Qualifications: Engineering mindset with knowledge of electrical, mechanical, or automation principles.
The predicted salary is between 30000 - 40000 Β£ per year.
Product Support Engineer / 1st Line Technical Support Office Based β Basingstoke Monday to Friday | Β£30,000 β Β£35,000 + Full Training Development Are you an engineer, electrician or technician looking to move into a more structured role where you can use your technical knowledge without being on the road every day?
Are you looking for a position where you can still solve real engineering problems, support customers and work with technical products but with the stability of an office-based environment?
This is a fantastic opportunity to join a highly respected UK engineering manufacturer specialising in access automation, parking systems and access control solutions .
We are recruiting a Product Support Engineer / 1st Line Technical Support Engineer who will become a key technical contact for customers, providing practical support, troubleshooting advice and product guidance across a specialist engineering portfolio. **This is not an IT support role**.
We are looking for someone with an engineering mindset - someone who understands electrical, mechanical or automation principles and enjoys diagnosing problems, helping customers and developing specialist product knowledge.
The Opportunity as a Product Support Engineer, you will provide first-line technical support to customers, installers and engineers across the UK.
You will act as the first point...