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- Tasks: Support users of Dynamics CRM and manage upgrades and implementations.
- Company: Join a reputable organisation known for investing in employee development.
- Benefits: Enjoy a hybrid work model with flexible office days in Derbyshire.
- Why this job: Make a real impact by helping the organisation gain insights from their CRM data.
- Qualifications: Experience with Dynamics CRM administration, both on-premise and cloud, is essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
We are looking to recruit an experienced Dynamics CRM Administrator / 3rd Line Dynamics CRM Engineer. You will act as the SME providing 2nd & 3rd line support to the users of Dynamics CRM. You will be responsible for the development of the implementation processes and delivery of Dynamics CRM upgrades.
To be a success in this role you will be an SME on the support and administration of Dynamics CRM. You will ideally have both on-premise and cloud experience administering and supporting Dynamics CRM. You will provide proactive support to ensure availability. Working with the architecture teams you will ensure that Dynamics CRM is effectively integrated with key business systems where it can deliver insight.
Experience of supporting Dynamics in a public sector environment such as Education, Health or Local Government whilst not essential would be an advantage. This is an opportunity to join an organisation with an excellent reputation as an employer who have a track record of investing in the support and development of their people. You will be in a role that makes a real difference enabling the wider organisation to gain valuable insights from the data contained within their CRM environment.
This is a hybrid role with 2 - 3 days per week in our client's office in Derbyshire.
Dynamics CRM Administrator / Dynamics CRM Support Engineer employer: Eligo Recruitment
Contact Detail:
Eligo Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics CRM Administrator / Dynamics CRM Support Engineer
✨Tip Number 1
Familiarise yourself with the latest features and updates of Dynamics CRM. Being knowledgeable about recent changes can help you stand out during discussions and demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the Dynamics CRM community. Engaging with others who work in similar roles can provide insights into the job market and may even lead to referrals or recommendations for positions like the one we have available.
✨Tip Number 3
Prepare to discuss your experience with both on-premise and cloud solutions. Highlighting your versatility in these areas will show that you can adapt to different environments, which is crucial for the role.
✨Tip Number 4
Research the public sector environment, especially in education, health, or local government. Understanding the unique challenges and requirements of these sectors can give you an edge when discussing how you can contribute to our organisation.
We think you need these skills to ace Dynamics CRM Administrator / Dynamics CRM Support Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Dynamics CRM Administrator. Familiarise yourself with the key skills required, such as 2nd and 3rd line support, implementation processes, and integration with business systems.
Tailor Your CV: Customise your CV to highlight relevant experience in Dynamics CRM administration and support. Emphasise any previous roles where you provided proactive support or worked with both on-premise and cloud environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention any experience you have in public sector environments like Education or Health, and explain how your skills can contribute to the company's success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Eligo Recruitment
✨Show Your Expertise
As a Dynamics CRM Administrator, it's crucial to demonstrate your in-depth knowledge of both on-premise and cloud environments. Be prepared to discuss specific scenarios where you've successfully implemented or supported Dynamics CRM, highlighting your problem-solving skills.
✨Understand the Business Context
Familiarise yourself with how Dynamics CRM integrates with key business systems. During the interview, articulate how you can leverage CRM data to provide valuable insights, especially in sectors like Education, Health, or Local Government.
✨Proactive Support Mindset
Emphasise your proactive approach to support. Share examples of how you've ensured system availability and user satisfaction in previous roles, showcasing your commitment to maintaining high service levels.
✨Cultural Fit and Values
Research the company's values and culture. Be ready to discuss how your personal values align with their commitment to diversity, equity, and inclusion. This will show that you're not just a technical fit but also a cultural one.
