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For Companies At a Glance
- Tasks: Be the go-to person for client enquiries and support a busy technical team.
- Company: Join Eligo Recruitment, a diverse and inclusive company in London.
- Benefits: Enjoy a competitive salary, supportive team, and opportunities for growth.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience with Apple/Mac systems and strong communication skills are essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 20800 - 31200 £ per year.
Job Description
- Answer and manage inbound client enquiries promptly and professionally
- Coordinate technical support requests and assist with scheduling site visits
- Respond to new business enquiries and coordinate responses with the technical team
- Support onboarding of new clients and maintain excellent client relationships
- Identify opportunities to improve client support processes
- General office administration and maintaining a professional office environment
Skills & Experience RequiredEssential:
- Experience working on Apple/Mac systems
- Previous experience coordinating and supporting team workloads
- Excellent written and verbal communication skills
- Strong planning skills and attention to detail
- Ability to manage multiple tasks and priorities independently
Desirable:
- Higher education qualification
- Experience within an IT or technical support environment
Personal Qualities We’re looking for someone who is:
- Resilient, motivated, and proactive
- Friendly, outgoing, and positive
- A strong team player but equally confident working independently
- Able to use initiative and common sense in problem-solving
What We Offer
- Competitive salary of £26,000 (dependent on experience)
- Supportive and friendly team environment with opportunities to develop technical knowledge
- A role where no two days are the same and your contribution makes a real impact
Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Administrative and Technical Assistant employer: Eligo Recruitment
Contact Detail:
Eligo Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative and Technical Assistant
✨Tip Number 1
Familiarise yourself with Apple/Mac systems if you haven't already. Since this role requires experience in these systems, being able to demonstrate your proficiency during the interview will set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills. As the first point of contact for client enquiries, showcasing your ability to communicate clearly and professionally will be crucial. Consider practising common scenarios you might encounter in the role.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will help you illustrate your strong planning skills and attention to detail, which are essential for this position.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for at StudySmarter will allow you to align your answers with our mission during the interview, showing that you're not just a fit for the role but also for our team.
We think you need these skills to ace Administrative and Technical Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles where you've worked with Apple/Mac systems or in administrative support. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and proactive attitude. Mention specific examples of how you've successfully managed multiple tasks or supported a team in previous roles.
Highlight Communication Skills: Since excellent written and verbal communication is essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with clients and team members.
Showcase Problem-Solving Abilities: In your application, include instances where you've used initiative and common sense to solve problems. This will align well with the personal qualities the company is looking for in a candidate.
How to prepare for a job interview at Eligo Recruitment
✨Showcase Your Organisational Skills
As an Administrative and Technical Assistant, being organised is key. Prepare examples of how you've successfully managed multiple tasks or coordinated team workloads in the past. This will demonstrate your ability to handle the demands of the role.
✨Demonstrate Tech Savviness
Since the role involves working with Apple/Mac systems, be ready to discuss your experience with these platforms. If you have any technical skills or knowledge, even basic, make sure to highlight them during the interview.
✨Communicate Clearly and Professionally
Excellent written and verbal communication skills are essential for this position. Practice articulating your thoughts clearly and professionally, as you'll need to manage client enquiries and liaise with suppliers effectively.
✨Emphasise Your Problem-Solving Abilities
The company values initiative and common sense in problem-solving. Prepare to share specific instances where you've identified issues and implemented solutions, showcasing your proactive approach and resilience.
