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- Tasks: Be the go-to person for customer queries and support the team with essential admin tasks.
- Company: Join a well-established systems provider with a supportive and friendly culture.
- Benefits: Enjoy a competitive salary, bonus, hybrid work, and career progression.
- Why this job: Make a real difference in customer service while developing your skills in a dynamic environment.
- Qualifications: Experience in administration, strong multitasking, and excellent communication skills.
- Other info: Work in a close-knit team with long-term stability and growth opportunities.
The predicted salary is between 26780 - 30000 £ per year.
We’re recruiting on behalf of a well-established specialist systems provider based in Harlow who are looking to add a Customer Service Administrator to their growing team. This is a fantastic opportunity for an experienced Administrator who enjoys customer interaction and thrives in a structured, professional environment.
To be considered, you must live within a 30-minute commute of Norwich, as this is a hybrid role with regular office attendance.
The Role – Business Services Administrator:
As a Business Services Administrator, you’ll be a key point of contact for tenants and internal teams, providing essential administrative support across the business.
Key responsibilities as an Administrator will include:
- Acting as a Customer Service Administrator, handling inbound calls and emails
- Logging all communications accurately on internal systems
- Scheduling engineer appointments for safety checks and maintenance
- Providing administrative support to Contract Managers
- Updating and maintaining customer portals
- Responding to queries from customers and internal stakeholders
- Ensuring all administrative processes are followed correctly
- Supporting wider admin tasks across the team
What They’re Looking For:
This role will suit an experienced Administrator who is:
- Highly organised with strong multitasking skills
- Calm under pressure and able to prioritise workloads
- A clear communicator who enjoys customer interaction
- A proactive Administrator with a positive, can-do attitude
- Comfortable working as part of a close-knit team
What’s On Offer:
- £26,780 basic salary
- Approx. £500 annual bonus
- Hybrid working (3 days office / 2 days home)
- Monday to Friday – 8:30am to 5:00pm
- Friendly, supportive team environment
- Long-term stability and progression
This is a brilliant opportunity for a Customer Service Administrator / Business Services Administrator to join a reputable business where administration is valued and career development is encouraged. If you’re a strong Administrator looking for your next step locally, we’d love to hear from you.
Business Services Administrator in Norfolk employer: Eligo Recruitment Ltd
Contact Detail:
Eligo Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Services Administrator in Norfolk
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Administrator, you'll need to be clear and concise. Try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Prepare questions to ask during the interview. This shows you're engaged and gives you a chance to find out if the company is the right fit for you. Think about what matters most to you in a workplace!
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're proactive and keen on joining our awesome team!
We think you need these skills to ace Business Services Administrator in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Services Administrator role. Highlight your customer service experience and any relevant administrative skills that match what we’re looking for.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for our team. Don’t forget to mention your enthusiasm for customer interaction!
Be Clear and Concise: When filling out your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Eligo Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Services Administrator. Familiarise yourself with tasks like handling customer queries and scheduling appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As an Administrator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or prioritised workloads under pressure. This will highlight your ability to thrive in a structured environment, which is exactly what they're looking for.
✨Communicate Clearly and Confidently
Since this role involves a lot of customer interaction, practice clear and concise communication. During the interview, be sure to articulate your thoughts well and listen actively. This will not only reflect your communication skills but also your ability to engage with customers effectively.
✨Emphasise Your Team Spirit
This position requires working closely with a team, so it's important to convey your collaborative nature. Share instances where you've worked as part of a team to achieve a common goal. This will reassure them that you can fit into their friendly, supportive environment.
