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For Companies At a Glance
- Tasks: Support a busy tech team and manage client communications.
- Company: Join a friendly, inclusive tech support team in London.
- Benefits: Competitive salary, supportive environment, and opportunities for growth.
- Why this job: Make a real impact while developing your technical skills.
- Qualifications: Experience with Apple/Mac systems and strong communication skills.
- Other info: Dynamic role with no two days the same!
The predicted salary is between 26000 - 28000 £ per year.
Location: London
Salary: Circa £26,000 to £28,000 (dependent upon experience)
Hours: Monday – Friday, 8:30am – 5:30pm (1-hour lunch break)
Are you highly organised, proactive, and tech-savvy? Do you enjoy supporting a busy team and being the go-to person who keeps everything running smoothly? If so, we’d love to hear from you. We are seeking an Administrative Assistant to join our London-based technical support team. This role is vital in ensuring we deliver excellent service to our clients and provide seamless coordination within the team.
The Role
- You will be the first point of contact for many client enquiries, responsible for managing inbound communications, coordinating workloads and diaries, onboarding new clients, and liaising with suppliers.
- Over time, you’ll also develop the skills to provide basic technical support, helping our team deliver the highest level of service.
Key Responsibilities
- Answer and manage inbound client enquiries promptly and professionally
- Coordinate technical support requests and assist with scheduling site visits
- Respond to new business enquiries and coordinate responses with the technical team
- Support onboarding of new clients and maintain excellent client relationships
- Identify opportunities to improve client support processes
- General office administration and maintaining a professional office environment
Skills & Experience Required
Essential:
- Experience working on Apple/Mac systems
- Previous experience coordinating and supporting team workloads
- Excellent written and verbal communication skills
- Strong planning skills and attention to detail
- Ability to manage multiple tasks and priorities independently
Desirable:
- Higher education qualification
- Experience within an IT or technical support environment
Personal Qualities
We’re looking for someone who is:
- Resilient, motivated, and proactive
- Friendly, outgoing, and positive
- A strong team player but equally confident working independently
- Able to use initiative and common sense in problem-solving
What We Offer
- Competitive salary of £26,000 (dependent on experience)
- Supportive and friendly team environment with opportunities to develop technical knowledge
- A role where no two days are the same and your contribution makes a real impact
Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Administrative Assistant in London employer: Eligo Recruitment Ltd
Contact Detail:
Eligo Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant in London
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on common questions for administrative roles and showcase your organisational skills and tech-savviness.
✨Tip Number 3
Be proactive! If you see a company you like, don’t wait for them to post a job. Reach out directly, express your interest, and ask if they have any upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! We make it easy for you to find the right role. Plus, it’s a great way to ensure your application gets seen by the right people. Don’t miss out on your dream job!
We think you need these skills to ace Administrative Assistant in London
Some tips for your application 🫡
Show Off Your Organisational Skills: As an Administrative Assistant, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything running smoothly. Use examples from your past experiences to show us how you’ve done this.
Be Tech-Savvy: Since this role is IT-focused, don’t forget to mention your experience with Apple/Mac systems. We want to see that you’re comfortable with technology and can pick up new tools quickly. If you've got any relevant tech skills, flaunt them!
Communicate Clearly: Excellent written and verbal communication skills are a must for this role. When crafting your application, make sure it’s clear, concise, and free of errors. This is your chance to show us how well you can communicate!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Eligo Recruitment Ltd
✨Know Your Tech
Since this role is IT-focused, brush up on your knowledge of Apple/Mac systems. Familiarise yourself with common technical support queries and be ready to discuss how you can assist the team in resolving them.
✨Showcase Your Organisation Skills
Prepare examples that highlight your organisational abilities. Think about times when you successfully managed multiple tasks or coordinated workloads for a team. This will demonstrate your proactive nature and attention to detail.
✨Practice Your Communication
As the first point of contact for client enquiries, strong communication skills are essential. Practise articulating your thoughts clearly and professionally. Consider role-playing common scenarios you might encounter in the role.
✨Emphasise Teamwork and Independence
Be ready to discuss how you balance being a team player while also working independently. Share specific instances where you’ve used initiative to solve problems or improve processes, showcasing your resilience and motivation.
