At a Glance
- Tasks: Coordinate engineers, manage service requests, and ensure smooth operations in a fast-paced environment.
- Company: Join a growing business in the building services and maintenance sector.
- Benefits: Earn up to £28,000 with a supportive team and opportunities for career growth.
- Other info: Office-based role in Bromsgrove, Monday to Friday, with a focus on diversity and inclusion.
- Why this job: Be the backbone of operations and make a real difference in customer service.
- Qualifications: Experience in administration or coordination, with strong communication and problem-solving skills.
Are you an organised administrator, service co-ordinator, scheduler who enjoys keeping things running smoothly behind the scenes?
We're supporting a growing business within the building services and maintenance sector that is looking to strengthen its operations team with the appointment of an Administrator. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving and takes pride in delivering a high level of service to both customers and colleagues.
You’ll play a key role in coordinating engineers, managing service requests and ensuring planned and reactive works are delivered efficiently across a varied customer base.
What You’ll Be Doing
- Planning and coordinating engineers' workloads
- Managing incoming service requests and customer enquiries
- Monitoring ongoing works and ensuring information is communicated effectively
- Supporting customers throughout the service process
- Coordinating with suppliers and external contractors where required
- Maintaining accurate records and operational documentation
- Producing reports and updating internal systems
- Helping identify and resolve scheduling or service issues before they become problems
What We’re Looking For
You’ll likely have experience in an administration, coordination or scheduling role and be comfortable managing multiple priorities at once. You’ll ideally have experience in:
- Operations support
- Service coordination
- Scheduling
- Customer service administration
- Facilities, engineering, maintenance or similar sectors
Most importantly, you’ll be someone who:
- Communicates confidently and professionally
- Enjoys problem-solving
- Can prioritise effectively when things get busy
- Has strong attention to detail
- Works well as part of a team
- Takes ownership of tasks and follows them through to completion
Experience within maintenance, engineering, facilities management, housing, utilities, construction or other service-driven industries would be beneficial, but is by no means essential.
What’s on Offer?
- Salary up to £28,000
- Stable, growing business with a strong reputation
- Supportive and collaborative working environment
- Genuine opportunity to develop and progress
- Monday-Friday working pattern
- Office-based role in Bromsgrove
This position would suit an experienced Administrator, Scheduler, Service Coordinator, Operations Assistant or Customer Support professional looking for a role with greater responsibility and long-term career prospects.
Contracts Administrator in Bromsgrove employer: Eligo Recruitment Ltd
Join a dynamic and supportive team in Bromsgrove, where your organisational skills as a Contracts Administrator will be valued and rewarded. With a competitive salary of up to £28,000 and a Monday to Friday schedule, you'll thrive in a collaborative environment that prioritises employee growth and development. This role offers the chance to make a meaningful impact within a reputable business in the building services sector, ensuring a fulfilling career path for those who take pride in delivering exceptional service.
