At a Glance
- Tasks: Manage stockroom operations and support sales associates with product availability.
- Company: Join a leading high-end retail fashion brand with a focus on excellence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Exciting projects and events to enhance your retail experience.
- Why this job: Be part of a stylish team and ensure customers find what they love.
- Qualifications: Bachelor’s degree and 5 years in high-end retail; strong customer service skills.
The predicted salary is between 40500 - 49500 £ per year.
Job Scope
Working closely with the store director, this role contributes to the smooth daily run of the stock room and Omnichannel operation.
Main Responsibilities
- Provide an efficient service to all sales associates including but not limited to preparation of products, advising on stock availability.
- Participate to the delivery of products and ensure that received goods match with the quantities indicated on the packing list and ensure the good conditions of products and follow up on discrepancies if any.
- Ensure that all products are boxed, labeled, and properly stored in the stockroom.
- Ensure that all stock zones are clearly marked and tidy.
- Support the introduction and maintenance of auto-replenishment to ensure sufficient availability of products on the shop floor.
- Perform stocks transfers between stores when needed.
- Perform rotative and full inventories counts in the boutique and the storage within pre-set deadlines.
- Perform the proper follow up with the shipping carriers on all deliveries.
- Open and check the content of deliveries and perform the proper receiving process.
- Handle the process of consignment for VIP clients and PR agencies along with the proper follow ups.
- Open and close the boutique by following the related procedures.
- Assist in special projects and events (Bridal Trunk shows, VIP events and appointments, etc.)
Position Requirements
Education
Bachelor’s degree in Business Management
Experience
At least 5 years of relevant experience in the high-end retail fashion industry;
Competencies
- Ability to work under pressure and meet deadlines.
- Disciplined and flexible to change, retail operational skills.
- Customer service and results oriented.
- Integrity and trust
- Proactive with good team spirit and able to take initiatives
- Computer skills
- Fluent in English
Stock Controller in City of London employer: ELIE SAAB
As a Stock Controller in our high-end retail fashion environment, you will thrive in a dynamic and supportive workplace that values teamwork and excellence. We offer competitive benefits, a culture of continuous learning, and opportunities for professional growth, all while being part of a vibrant community that celebrates creativity and innovation. Join us in a location that not only enhances your career but also provides a unique experience in the luxury retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Controller in City of London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like ELIE SAAB, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like ELIE SAAB!
We think you need these skills to ace Stock Controller in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at ELIE SAAB, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at ELIE SAAB and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show ELIE SAAB that you’re ready to jump in and contribute right away!
How to prepare for a job interview at ELIE SAAB
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
