Deputy Manager , Children's Residential Home in London

We are looking for a motivated and knowledgeable Children's Home Deputy Manager to support the Registered Manager in the effective running of a 3-bed home in Harrow, ensuring excellent standards of care, staff development, compliance, and operational efficiency.

Role Overview

As Deputy Manager, you will play a key role in ensuring the smooth day-to-day running of the home. You will support, supervise, and guide staff, maintain high-quality care standards, manage safeguarding and regulatory compliance, and work closely with external partners and families. You will be a positive role model, promoting independence, emotional wellbeing, and development for each young person.

Key Responsibilities

• Deputise for the Registered Manager when required.
• Supervise Key/Support Workers, ensuring supervisions are completed and recorded.
• Support staff recruitment, induction, rota planning, and ongoing training needs.
• Promote strong communication, teamwork, and a positive working culture.
• Assess individual needs and contribute to personalised care plans.
• Provide high-quality personal care and ensure interactions are warm, respectful, and supportive.
• Promote positive behaviour, independence, education, and emotional wellbeing.
• Ensure care delivery is anti-discriminatory and inclusive.
• Support young people with personal finances, ensuring confidentiality and integrity.
• Ensure compliance with Ofsted, Children's Homes Regulations 2015, Health & Social Care Act, COSHH, Health & Safety, and all statutory requirements.
• Maintain up-to-date risk assessments and communicate changes to the team.
• Participate in Ofsted inspections, Regulation 44 visits, and external professional meetings.
• Administer medication in line with care plans and maintain accurate records.
• Contribute to the effective management of the home, including environmental health, infection control, building safety, and financial duties.
• Build strong relationships with young people, families, staff, and external professionals.
• Attend and organise staff meetings, partnership meetings, and interagency sessions.
• Support transitions and admissions, including tours, paperwork, and welcome processes.
• Always uphold Eliana Cares Statement of Purpose.
• Promote safeguarding and stay up to date with legislation, policies, and best practice.

Essential Requirements

• Minimum 2+ years' residential childcare experience.
• Level 3 Diploma for the Children and Young People's Workforce (or equivalent).
• Strong knowledge and experience of child protection and safeguarding.
• Leadership and staff supervision experience.
• Excellent written and verbal communication skills.
• Experience managing budgets and staff rotas.
• Strong organisational and project management skills.
• Proactive, solution-focused, and committed to personal development.

Eliana Cares is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All successful applicants will be required to undertake an Enhanced DBS check.