Clinical Experience Software Product Manager

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

R&D Tech@Lilly unites science with technology to accelerate the LRL (Lilly Research Laboratories) pipeline and deliver therapeutic innovations. As a member of the R&D Tech@Lilly organization, you will have the opportunity to work in a highly technical and fast-paced team in a scientifically challenging area responsible for clinical experience transformation agenda to support an ever-changing research and development environment.

Within Tech@Lilly, Clinical Experience is focused on the delivery of platform and systems that remove friction in the digital experience of investigators and study participants whilst streamlining clinical research execution. This product manager will lead new product development as part of a large scale program. The MVP is already live and scaling up adoption, opening the door to re-engineer inefficient capabilities across study startup and execution. The individual needs to bring an understanding and empathy for clinical researches and an energy to bring together expert internal business capability leaders and data product owners to capture clear product requirements and design that can accelerate product engineering. The product manager will also need to work with product managers across a sister program unlocking new ways of working through automation and AI with the goal to increase impact for investigators.

What You\’ll Be Doing

• Product Strategy & Vision: Partner with business capability owners to refine and communicate a compelling product vision aligned with business goals.
• Roadmap Ownership: Develop and maintain a product roadmap that prioritizes features based on customer needs, business impact, and technical feasibility.
• Cross-Functional Leadership: Collaborate closely with engineering, design, and clinical trial delivery teams to deliver high-quality products on time and within scope.
• User & Market Insights: Conduct user research, analyze market trends, and gather feedback to inform product decisions and identify new opportunities.
• Requirements Definition: Translate business and user needs into clear product requirements, user stories, and acceptance criteria.
• Agile Product Development: Lead agile ceremonies, manage backlogs, and ensure continuous delivery of value through iterative development.
• Performance Monitoring: Define KPIs, track product performance, and use data to drive continuous improvement and innovation.
• Stakeholder Communication: Act as the voice of the product, keeping stakeholders informed and engaged throughout the product lifecycle.

What You Should Bring

• Experience modelling complex business domains to accelerate shared understanding and drive clear boundaries and requirements around new services or data products
• Experience with different project/product development methodologies such as Scaled Agile Framework (SAFe) or critical chain.
• Experience working in a regulated industry – pharmaceutical preferred
• Experience working with Clinical Data
• Able to act as change agent and take ownership of issues or opportunities until a proper solution is implemented
• Passion for technology, innovation, and entrepreneurship, with a deep curiosity and drive to solve complex problems and build impactful solutions
• High learning agility and be able to “connect the dots”

Basic Requirements

• Bachelor\’s degree or global equivalent in scientific, business or IT-related field OR high school diploma/GED with 10+ years of experience in IT leadership/program management.
• 10+ years experience working with business partners to deliver business outcomes through IT solutions and services, deep knowledge about information security, strong leadership and communication skills.
• 5+ years of experience in delivering and sustaining solutions throughout software development lifecycle: design, engineering, construct, testing, deployment, and support of software solutions, platforms, services, and capabilities.
• 4+ years experience as product manager of complex systems in a technical business domain
• 4+ years proven experience working on HCP facing business processes and systems

Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Information

• Travel upto 10%

Organization Overview

Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what’s possible through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.

Research Tech unites science with technology to accelerate the Research and Development of medicines and to deliver therapeutic innovations. The team leverages technology and platforms to streamline scientific experimentation to help Researchers follow the science, to understand the disease and identify potential therapies. They are at the forefront of advanced analytics to enable data driven drug discovery, to innovate so Scientists can rapidly analyze and accelerate the discovery of new medicines.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$123,000 – $180,400

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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