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For Companies At a Glance
- Tasks: Build relationships and support partners in delivering innovative healthcare solutions.
- Company: Join Lilly, a global leader in healthcare dedicated to making life better.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Why this job: Be part of a pioneering initiative transforming healthcare access in the UK.
- Qualifications: Strong communication skills and a passion for healthcare innovation.
- Other info: Collaborative environment with a focus on integrity and ethical standards.
The predicted salary is between 60000 - 80000 ÂŁ per year.
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life‑changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
About The Role
The National Partnerships Manager is a critical customer‑facing role, responsible for bringing our digital solutions to life in the private market. Working within a dynamic and evolving market, this role focuses on building strong relationships, enabling partners and healthcare professionals to get the most from our solutions and ensuring a consistently excellent experience for every customer and healthcare professional — ultimately benefiting the patients they serve. This is a role for someone who thrives in external‑facing environments, takes pride in being the go‑to expert on our solutions and is energised by helping others understand and realise their value. You’ll work as part of a collaborative and ambitious cross‑functional team, contributing on‑the‑ground insights that help inform future thinking — while remaining focused on excellent day‑to‑day engagement and delivery. This is a rare opportunity to join an innovative initiative that is first of its kind in the UK, helping to shape the way healthcare solutions are accessed and experienced in the private market.
What You’ll Be Doing
- Partnership Engagement & Relationship Management: Build and maintain strong, productive relationships with national and regional partners across the private market ecosystem, spanning organisations of all sizes — from independent healthcare professionals and specialist clinics through to large private providers and digital health platforms. Serve as the primary point of contact for partners and healthcare professionals, providing responsive, knowledgeable support that builds confidence and trust in our solutions — proactively ensuring they are well‑informed, well supported and able to make the most of what we offer. Support consistent onboarding and ongoing engagement across a diverse partner and customer base.
- Solutions Expertise & Customer Experience: Develop and maintain a thorough working knowledge of our digital solutions, becoming a credible and reliable expert that partners and healthcare professionals can depend on — confidently positioning the value proposition and tailoring the message to the needs of different partners and audiences. Act as an ambassador for outstanding customer experience, ensuring every interaction reflects the highest standards of service. Identify and address experience gaps or points of friction in a timely and practical way, escalating where needed and contributing to solutions that improve the experience for customers, healthcare professionals and the patients they care for. Support the delivery of a consistent, high‑quality experience across all partners, regardless of size or setting.
- Insight Gathering & Feedback: Listen actively to partners, healthcare professionals and customers to gather meaningful on‑the‑ground insight about how our solutions are landing and where improvements could be made. Capture and communicate feedback clearly to internal teams, contributing to a continuous loop of learning that helps shape future initiatives and service evolution. Flag emerging trends, risks or opportunities observed in the field, supporting informed decision‑making at a strategic level.
- Delivery & Cross‑Functional Working: Partner closely with the private market sales team and B2B private ecosystem colleagues, ensuring strong alignment between external engagement and broader commercial activity to deliver a joined‑up experience for customers and healthcare professionals. Lead the implementation of partnership‑related initiatives, ensuring activities are delivered on time, to a high standard and in line with agreed plans. Work collaboratively with colleagues across marketing, digital, operations, legal and compliance to ensure smooth and coordinated delivery, bridging the gap between external partners and internal teams through clear communication and follow‑through.
- Integrity, Compliance & Ethical Standards: Maintain the highest standards of integrity in all external‑facing activities and partner interactions. Ensure all activities, materials and communications are conducted in compliance with applicable legal, regulatory, Ethical & Compliance (E&C) requirements and the ABPI Code of Practice. Work closely with Legal, Regulatory, Medical and E&C colleagues to navigate compliance considerations in day‑to‑day delivery, acting as a role model for compliant and ethical behaviour.
What We’re Looking For
- Strong commercial acumen, with the ability to use data and market insight to inform planning and drive sound, independent decision‑making.
- Demonstrated ability to influence and build credibility at multiple levels, including with senior stakeholders across complex partner organisations.
- Strategic thinker who can balance day‑to‑day delivery with longer‑term objectives.
National Partnership Manager, Platform Solutions in Basingstoke employer: Eli Lilly and Company
Contact Detail:
Eli Lilly and Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Partnership Manager, Platform Solutions in Basingstoke
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend industry events, webinars, or even local meet-ups. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Be the expert! Dive deep into Lilly’s digital solutions and understand how they benefit partners and healthcare professionals. When you know your stuff, you’ll impress during interviews and conversations, showing you’re the go-to person for their needs.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging summary of your experience and how it aligns with the National Partnership Manager role. This will help you communicate your value clearly when meeting potential employers or partners.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Lilly team and making a difference in healthcare.
We think you need these skills to ace National Partnership Manager, Platform Solutions in Basingstoke
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making life better for people around the world, just like we do at StudySmarter.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Use keywords from the job description to show that you understand what we're looking for in a National Partnership Manager.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s necessary, and make sure your key points stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Eli Lilly and Company
✨Know Your Solutions Inside Out
Before the interview, make sure you have a solid understanding of Lilly's digital solutions. Be prepared to discuss how these solutions can benefit partners and healthcare professionals. This will show that you're not just interested in the role, but that you’re genuinely invested in helping others understand the value of what Lilly offers.
✨Build Rapport with Your Interviewers
Since this role is all about relationship management, practice building rapport during your interview. Use active listening techniques, ask thoughtful questions, and engage with your interviewers. This will demonstrate your ability to connect with others and build trust, which is crucial for the National Partnership Manager position.
✨Showcase Your Commercial Acumen
Be ready to discuss how you’ve used data and market insights in previous roles to inform decision-making. Prepare examples that highlight your strategic thinking and ability to influence stakeholders. This will help illustrate your strong commercial acumen, which is key for success in this role.
✨Prepare for Ethical Scenarios
Given the importance of integrity and compliance in this role, think about potential ethical dilemmas you might face as a National Partnership Manager. Be prepared to discuss how you would navigate these situations while maintaining compliance with legal and regulatory standards. This will show that you take these responsibilities seriously.