Senior Microsoft Dynamics 365 Power Platform Live Service Lead This is a contract role for an experienced Microsoft Dynamics 365 Power Platform specialist to take the lead on a business-critical CRM environment within a London-based Council. You will act as the senior functional and technical lead for the live Dynamics 365 CE and Power Platform service, ensuring it remains stable, secure and fully supported. Working closely with ICT, suppliers, developers and senior stakeholders, you will take ownership of complex issues, service priorities, change and release activity. You will need strong experience of: Dynamics 365 CE, particularly Customer Service, and the Power Platform/Dataverse Managing live services, including incidents, problems, changes and releases Troubleshooting CRM, integration, data, security and performance issues Dynamics 365 Customer Insights Azure integrations, including an understanding of Azure Functions and Azure Service Bus Azure DevOps or similar tools Working with suppliers, technical teams and senior business stakeholders Alongside keeping the current CRM service running effectively, you will also support the Council's future CRM transition, helping with discovery, data and process mapping, integration analysis and migration readiness. This is an excellent opportunity for a senior Dyna...
Senior Microsoft Dynamics 365 & Power Platform Live Service Lead employer: Elgin Shaw
Join a leading employer in the public sector, where your expertise as an Azure Virtual Desktop Engineer will contribute to impactful projects that enhance community services. Enjoy a hybrid working model in London, fostering a collaborative and inclusive work culture that prioritises employee growth through continuous learning opportunities and professional development. With a commitment to innovation and excellence, this role offers you the chance to make a meaningful difference while enjoying competitive benefits and a supportive team environment.
