At a Glance
- Tasks: Lead a vibrant team in delivering top-notch coffee and service to our guests.
- Company: Join Johnstons of Elgin, a 225-year-old luxury brand with a commitment to sustainability.
- Benefits: Earn from £14 per hour, enjoy flexible hours, and be part of a supportive team.
- Other info: Embrace diversity and inclusion in a dynamic, fast-paced environment.
- Why this job: Be the face of a 5-star coffee shop and make every customer's day brighter.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 14 - 14 £ per hour.
We have an exciting opportunity for a Team Leader to join our team. Our on-site eatery proudly holds a 5-star VisitScotland rating and offers a range of freshly prepared breakfast, lunch, and afternoon tea options, alongside high-quality coffee and teas.
In this role, you will be supporting the Coffee Shop Manager to efficiently run our eatery and ensuring the highest level of service is delivered to all guests. This is a permanent, part-time role, working 37.5 hours per week, 5 days out of 7. The role includes working some weekends, so flexibility is required. Rate of pay for this role starts from £14 per hour, dependent on the experience.
About the role
- Lead, support, and motivate the front-of-house team, working closely with the Coffee Shop Manager.
- Remain attentive, even during busy periods, ensuring the team is supported where needed and service runs smoothly while maintaining our impeccable standards.
- Conduct Managing Attendance interviews in line with company procedures.
- Ensure all food safety, cleaning schedules, and allergen controls are completed daily.
- Maintain a clean, organised, and compliant front-of-house environment.
- Maintain impeccable cleanliness, food quality, and service standards.
- Lead the front-of-house team and manage daily floor operations.
- Provide training, support, and development to staff.
- Be the face of the Coffee shop, demonstrating a friendly, approachable, and energetic manner towards customers, colleagues, and other stakeholders.
About you
- Have previous experience working in hospitality, preferably in a similar role.
- Have strong interpersonal skills with people at all levels with experience leading and developing a team.
- Be able to plan and prioritise your own and your team’s workload and deal with conflicting deadlines.
- Be proactive and self-motivated with a positive attitude.
- Have a passion for food & customer service.
- Demonstrate ability of delivering high levels of service in a quality, ideally 5-star, fast-paced Coffee Shop environment.
- Have the ability to excel under pressure in a busy, dynamic environment.
About Us
Founded in 1797, Johnstons of Elgin is an innovative, luxury clothing brand celebrating 225 years of experience in working with the world’s finest fibres. Across three centuries, our family-owned company has carefully sourced cashmere and fine woollen fibres from around the world, applying the latest technology and highest quality craft expertise in our very own vertical Scottish mills. Employing over 1,000 staff, our valued employees and communities are at the heart of everything we do, producing unique, high-quality designs that are made to last. Our brand is focused on sustainability, working with natural, renewable, and biodegradable fibres and we are committed to maintaining a minimal environmental footprint.
Johnstons of Elgin is proud to be an equal opportunity employer wholeheartedly supporting the principles of equality and diversity to build an inclusive workforce. Our aim is to embed diversity and inclusion in everything we do to create an environment where our employees feel safe to be their whole authentic self without having to downplay or change parts of their identity. We celebrate diversity in all its forms, which goes beyond those characteristics protected by law to include everything that makes us unique, from our backgrounds and experiences to our personalities and ways of thinking.
We endeavour to provide reasonable accommodations for individuals with disabilities and encourage any candidate who requires assistance to contact us at hr@johnstonsofelgin.com.
Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement or qualification. At Johnstons of Elgin, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but think your experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Please note all applicants must be able to provide evidence of their right to remain and take up paid employment in the country the job is based.
Coffee Shop Team Leader in Elgin employer: Elgin Limited
At Johnstons of Elgin, we pride ourselves on being an exceptional employer, offering a supportive work culture that values craftsmanship and attention to detail. Our commitment to employee growth is evident through comprehensive training programmes, ensuring you develop your skills in luxury textile darning while enjoying competitive pay and shift allowances. Located in the heart of Scotland, our team thrives in a collaborative environment where quality and tradition meet innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Team Leader in Elgin
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Elgin Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Coffee Shop Team Leader in Elgin
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Elgin Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Elgin Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Elgin Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Elgin Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Elgin Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
