At a Glance
- Tasks: Lead service excellence and drive growth in a multi-site engineering business.
- Company: Rapidly growing provider of Mechanical Maintenance and HVAC services.
- Benefits: Competitive salary, performance bonus, company car, and excellent benefits.
- Other info: Long-term career opportunity with potential for executive leadership.
- Why this job: Shape service strategy and lead a national operation with real impact.
- Qualifications: Proven experience in service management within engineering or facilities maintenance.
The predicted salary is between 90000 - 110000 £ per year.
Location: Surrey/Kent (3 days per week) with travel across the South East and Midlands if necessary
Package: c £100,000 Basic + 20% Bonus + Company Car/Allowance + Profit Share + Excellent Benefits
Lead Service Excellence. Drive Growth. Build a National Operation.
Our client is a rapidly growing provider of Mechanical Maintenance, HVAC, Air Conditioning, Fire Damper and AOV Services, with ambitious plans to expand through both organic growth and acquisition.
They are seeking an experienced Service Director to lead service delivery, customer excellence and operational performance across a multi-site business.
Managing a direct team of six, including Helpdesk, Service Managers and Operational Leads, you will ensure outstanding service standards while supporting the company's growth journey.
Key Responsibilities
- Lead and develop the service management team.
- Drive service delivery, customer satisfaction and operational performance.
- Implement and maintain service excellence standards across multiple offices.
- Support the integration of acquired businesses, embedding culture, processes and best practice.
- Work closely with Division Directors responsible for Mechanical Maintenance, PPM, HVAC, AOV and Fire Damper Services.
- Develop scalable systems and processes to support growth.
- Play a key role in the company's plan to double its engineering workforce.
About You
- Proven experience as a Service Director, Head of Service or Operations Director within a service-led engineering business.
- Background in Mechanical Maintenance, HVAC, Building Services, Facilities Maintenance, Compliance Services or similar.
- Strong leadership, commercial and operational management skills.
- Experience leading multi-site service operations.
- Track record of improving service performance, customer satisfaction and operational efficiency.
- Experience supporting business growth, acquisitions or organisational change would be advantageous.
What's In It For You?
- 20% Annual Performance Bonus
- Company Car or Car Allowance
- Opportunity to shape service strategy across a growing national business
- Key role within an ambitious organisation expanding through acquisition and organic growth
- Long-term career opportunity with genuine executive leadership potential
The Opportunity
This is a career-defining leadership role for a service-driven executive who wants to create a best-in-class operation while helping a successful engineering business scale nationally.
You'll be responsible for maintaining exceptional service standards, developing future leaders, integrating new businesses and ensuring operational excellence remains at the heart of the organisation as it grows.
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Service Director Aircon, AOV, Fire Dampers, HVAC employer: Eley Solutions Ltd
As a leading employer in the fire safety industry, we offer our Key Account Managers a dynamic work environment that fosters collaboration and innovation. With a strong focus on employee development, we provide comprehensive training and growth opportunities, ensuring you can advance your career while enjoying the flexibility of a home-based role in the beautiful Hertfordshire/Bedfordshire area. Our supportive culture prioritises work-life balance and rewards your contributions with competitive compensation and benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Service Director Aircon, AOV, Fire Dampers, HVAC
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Service Director Aircon, AOV, Fire Dampers, HVAC role you’re after at Eley Solutions Ltd.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Eley Solutions Ltd a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Eley Solutions Ltd.
✨Apply Through Company Websites
When you spot a role like Service Director Aircon, AOV, Fire Dampers, HVAC at Eley Solutions Ltd, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Service Director Aircon, AOV, Fire Dampers, HVAC
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Service Director Aircon, AOV, Fire Dampers, HVAC, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Eley Solutions Ltd a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Eley Solutions Ltd specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Eley Solutions Ltd
✨Brush Up on Core Engineering Principles
Before heading into the interview with Eley Solutions Ltd, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Eley Solutions Ltd want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
