Senior Business Change Lead in London

We have an exciting opportunity to join our Business Analysis and Change Practice team on a permanent basis. This role is central to delivering successful business change across Elexon’s strategic programmes, ensuring colleagues and stakeholders are ready to adopt new processes, technologies and ways of working. You’ll play a key role in leading end-to-end business change activities across complex transformation programmes, from developing change strategies and assessing impacts through to business readiness, communications, training and embedding change into business-as-usual.

Working closely with programme teams, business leaders and industry stakeholders, you’ll help maximise adoption, realise business benefits, and support the delivery of change that underpins the future of Great Britain’s electricity market and the transition to Net Zero.

What you’ll do:

• Lead business change activity across major transformation programmes, ensuring change is effectively planned, delivered and embedded across Elexon.
• Lead the Business Change workstream across complex programmes and strategic initiatives.
• Develop and implement change management strategies that align with programme objectives and organisational priorities.
• Conduct change impact assessments, identifying business, process and people impacts and defining effective change interventions.
• Build and maintain strong relationships with Executive Sponsors, Programme Managers, Product Owners, Service Owners and other key stakeholders to drive successful outcomes.
• Create and deliver business readiness plans, ensuring the organisation is prepared to adopt new ways of working.
• Lead communications planning and stakeholder engagement activities, delivering clear, consistent messaging across programmes.
• Design and oversee training strategies, coordinating the development and delivery of learning materials and business readiness activities.
• Establish and lead Change Champion networks, workshops and engagement sessions to support adoption and embed change.
• Define success measures, monitor adoption and benefits realisation, and support post-go-live stabilisation and continuous improvement.
• Coach and mentor Business Change colleagues while championing best practice across the Business Analysis and Change Practice.

What you’ll bring:

• Proven experience leading business change across large-scale transformation programmes involving both technology and business change.
• Expertise in change management methodologies, business readiness and organisational adoption.
• Strong stakeholder management skills with the ability to influence, coach and engage senior leaders and cross-functional teams.
• Experience developing change strategies, communications plans, training approaches and business readiness activities.
• Excellent facilitation, communication and presentation skills, with the ability to simplify complex change for different audiences.
• Strong planning, organisational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
• Experience working in Agile delivery environments and alongside multidisciplinary programme teams.
• A proactive, collaborative approach with a passion for continuous improvement and delivering positive business outcomes.
• A recognised change management qualification such as Prosci or equivalent.
• Experience within the energy or utilities sector, particularly the GB electricity market.
• Knowledge of flexibility markets or wider energy industry transformation programmes.
• Familiarity with Agile delivery tools such as Jira or Azure DevOps.

What’s in it for you:

• Up to £67,500 salary
• Excellent benefits including bonus, private medical insurance and generous pension scheme
• The opportunity to work within a thriving organisation which can support your growth and development
• We operate a hybrid working approach with 2 days in our London office

Our culture:

We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!

At Elexon, we want to:

• Provide true equality of opportunity
• Attract and retain diverse talent
• Listen to all voices
• Be representative of the communities we work in
• Be a role model for Diversity and Inclusion in the industry

Elexon together, embracing differences, listening to all voices. Ready to make an impact? Join us and help shape the future of energy services.