Elexon in London is seeking a Director of Customer Delivery and Operational Excellence to lead customer experience, performance and service improvement at scale within the Operations Directorate. You will shape strategy, drive enterprise-wide initiatives, and oversee governance, budget and delivery across the organisation, with a strong focus on customer insight and operational resilience.
This role requires influencing senior stakeholders and delivering complex programmes in a dynamic energy
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Director of Customer Experience & Operational Excellence in London employer: Elexon
Elexon is an exceptional employer, offering a dynamic work environment in the heart of London where you can thrive as a Settlement Analyst. With a strong commitment to employee growth, a diverse and inclusive culture, and excellent benefits including a competitive salary, private medical insurance, and a generous pension scheme, Elexon ensures that every team member feels valued and supported. Join us to be part of a forward-thinking organisation that prioritises innovation and employee wellbeing while making a significant impact in the energy sector.
