Elexon is seeking a Customer Experience Analyst (Grade 11) in London to turn customer data and feedback into actionable insight that shapes smarter decisions and better services. This permanent role sits within the Customer Experience team, focusing on measurement, governance and data-led improvements.
You will own the customer experience measurement framework, develop dashboards and reports, and influence business planning with evidence-based recommendations.
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London-Based Customer Experience Insights Analyst employer: Elexon
Elexon is an exceptional employer, offering a dynamic work environment in the heart of London where you can thrive as a Settlement Analyst. With a strong commitment to employee growth, a diverse and inclusive culture, and excellent benefits including a competitive salary, private medical insurance, and a generous pension scheme, Elexon ensures that every team member feels valued and supported. Join us to be part of a forward-thinking organisation that prioritises innovation and employee wellbeing while making a significant impact in the energy sector.
