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- Tasks: Guide BSC Parties through Settlement complexities and ensure smooth operations in the energy sector.
- Company: Join Elexon, a leader in shaping the future of energy services.
- Benefits: Competitive salary, bonus, private medical insurance, and generous pension scheme.
- Why this job: Make a real impact in the energy industry while developing your career.
- Qualifications: Strong knowledge of GB electricity market and excellent communication skills.
- Other info: Enjoy a hybrid work model and a supportive, inclusive culture.
The predicted salary is between 42000 - 56000 £ per year.
Join Elexon and help shape the future of energy services. We’re looking for an experienced Operational Support Manager (Grade 9) to join our Assurance team on a permanent basis. In this pivotal, customer-facing role, you’ll support BSC Parties in navigating the complexities of Settlement, market arrangements and performance obligations – keeping everything running smoothly across the industry and maintaining the accuracy of the end-to-end Settlement process.
What you’ll do:
- Act as the dedicated point of contact for a portfolio of BSC Parties
- Provide expert guidance on Settlement, Industry Data Flows and Supplier Volume Allocation arrangements
- Support customers in understanding market processes and meeting their BSC obligations
- Monitor performance, spot issues early and drive rectification plans
- Build strong relationships and deliver clear, confident advice
- Represent customer needs across internal projects, changes and industry discussions
- Keep guidance, documentation and customer insights up to date
- Support customer training, engagement and communications
What you’ll bring:
- Strong knowledge of GB electricity market arrangements, especially SVA processes and systems
- Understanding of Settlement, Settlement Processes and relevant Data Flows
- Familiarity with Performance Assurance techniques within the BSC framework
- Excellent communicator – clear, confident and great at simplifying complexity
- Relationship-driven, collaborative and proactive
- Highly organised with the ability to manage a varied workload
- Comfortable engaging with stakeholders at all levels
What’s in it for you:
- Up to £49,500 salary
- Excellent benefits including bonus, private medical insurance and generous pension scheme
- The opportunity to work within a thriving organisation which can support your growth and development
- We operate a hybrid working approach with 2 days in our London office
Our culture: We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing. At Elexon, we want to provide true equality of opportunity, attract and retain diverse talent, listen to all voices, be representative of the communities we work in, and be a role model for Diversity and Inclusion in the industry.
Ready to make an impact? Join us and help shape the future of energy services.
Operational Support Manager (OSM) in London employer: Elexon Ltd
Contact Detail:
Elexon Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Manager (OSM) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current Elexon employees on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by understanding the GB electricity market inside out. Brush up on Settlement processes and be ready to discuss how your experience aligns with Elexon's needs. Confidence is key!
✨Tip Number 3
Showcase your communication skills! During interviews, simplify complex topics and demonstrate how you can make things easier for BSC Parties. Remember, clarity is crucial in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Elexon and making an impact in the energy sector.
We think you need these skills to ace Operational Support Manager (OSM) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Support Manager role. Highlight your experience with GB electricity market arrangements and Settlement processes. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about shaping the future of energy services and how your background makes you the perfect fit for our team. Keep it engaging and relevant!
Showcase Your Communication Skills: As an OSM, clear communication is key. In your application, demonstrate your ability to simplify complex information and build relationships. We love seeing examples of how you've successfully engaged with stakeholders in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Elexon!
How to prepare for a job interview at Elexon Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the GB electricity market, especially SVA processes and systems. Being able to discuss these topics confidently will show that you're not just familiar with the role but also genuinely interested in it.
✨Showcase Your Communication Skills
As an Operational Support Manager, you'll need to simplify complex information for BSC Parties. Practice explaining intricate concepts in a straightforward way. This will demonstrate your ability to communicate effectively, which is crucial for the role.
✨Build Relationships
Think about how you can build rapport with stakeholders during the interview. Share examples of how you've successfully collaborated with others in the past. This will highlight your relationship-driven approach and proactive nature.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the role. You might want to ask about their approach to performance assurance or how they support employee development within the team.
