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For Companies At a Glance
- Tasks: Lead multi-channel marketing campaigns and manage customer data for a sports-focused brand.
- Company: Join a dynamic B2C sports business that thrives on data and customer insights.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for growth.
- Why this job: Make a real impact in a collaborative environment while shaping customer experiences in European football.
- Qualifications: Fluent in English and Italian with 3+ years in CRM or email marketing roles.
- Other info: A passion for sports, especially football, is a plus but not mandatory.
The predicted salary is between 36000 - 60000 £ per year.
Are you a data-driven CRM specialist with a passion for creating impactful, multi-channel marketing campaigns? Do you thrive in a fast-paced, sports-focused environment where customer insights shape every decision? We are recruiting for a B2C professional sports business driven by data, customer insight, and high-impact marketing. We are passionate about delivering personalised, engaging experiences to our audiences across multiple channels - email, SMS, social, and beyond. We are now looking for a strategic and hands-on CRM & Data Manager to lead the way in campaign execution and data integrity.
Role Overview
As CRM & Data Manager, you will be responsible for planning, building, and delivering cross-channel marketing campaigns, with a core focus on email marketing. You will also take ownership of our customer data ecosystem, including data integrations, manual data flows, and the implementation of best-in-class data management practices. This role is ideal for someone who thrives on both operational execution and data strategy, and who understands how to use customer data to drive meaningful marketing results.
Key Responsibilities:
- CRM & Campaign Execution
- Plan, build, and launch multi-channel marketing campaigns, with email as the primary focus
- Own campaign set-up, segmentation, personalisation, A/B testing, and performance tracking
- Collaborate with the marketing team to deliver automated journeys, newsletters, and promotional campaigns
- Monitor deliverability, open/click-through rates, and continuously optimise performance
- Data Management & Integration
- Oversee daily customer data flows across systems - CRM, email platforms, ecommerce, and analytics tools
- Manage manual data processes where automation isn’t yet in place
- Work with tech teams (or third-party providers) to implement and maintain data integrations
- Maintain a clean, unified customer database that supports precise segmentation and reporting
- Strategic Data Leadership
- Ensure all key elements of a data management strategy are understood and implemented: quality, governance, compliance, enrichment, and reporting
- Identify opportunities to improve data efficiency and campaign effectiveness through better use of customer insights
- Stay current on best practices in B2C CRM and marketing technology
About You
- We would really like you to be a HUGE sports fan - and if you like football, if you’re passionate about a team, even better (but not that you don’t have to have experience working in sports - we can teach you that)
- Fluent in English and Italian (written and verbal)
- Based in the UK or Western Europe with the right to work remotely
- 3+ years’ experience in a CRM or email marketing/data operations role within a B2C environment
- Proficient with CRM and ESP platforms (e.g. Dynamics 365, HubSpot, Mailchimp, etc.)
- Strong understanding of data structures, integrations, and segmentation logic
- Comfortable using Excel, Google Sheets, or SQL for data manipulation and analysis
- Detail-oriented, self-motivated, and able to manage multiple deadlines
- Knowledge of GDPR and data privacy best practices is a plus
Why Join Our Client?
- A remote-first, flexible work culture with a collaborative team
- A chance to shape the CRM and data strategy of a high-growth B2C brand
- Autonomy to make real impact and bring ideas to life
- Competitive salary and growth opportunities
- A leader in the sports data business
Interested? If you are a hands-on CRM expert who loves data, lives for a well-timed campaign, and wants to help shape customer journeys across European football, we would love to hear from you.
CRM and Data Manager (Italian-speaking) in Manchester employer: Elevorix
Contact Detail:
Elevorix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM and Data Manager (Italian-speaking) in Manchester
✨Tip Number 1
Familiarise yourself with the latest trends in CRM and data management, especially within the sports industry. Understanding how data drives marketing strategies in this sector will give you an edge during discussions.
✨Tip Number 2
Network with professionals in the B2C marketing and sports sectors. Attend relevant events or webinars to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Brush up on your Italian language skills, particularly in a business context. Being fluent in both English and Italian is crucial, so practice discussing CRM concepts and marketing strategies in Italian.
✨Tip Number 4
Prepare to discuss specific examples of successful campaigns you've managed in the past. Highlight your experience with email marketing and data integration, as these are key aspects of the role.
We think you need these skills to ace CRM and Data Manager (Italian-speaking) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CRM and data management, particularly in B2C environments. Emphasise your proficiency with relevant platforms and any specific achievements in campaign execution.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and your understanding of how customer insights drive marketing decisions. Mention your fluency in Italian and how it can benefit the role.
Showcase Relevant Experience: In your application, provide examples of past campaigns you've managed, focusing on your role in segmentation, personalisation, and performance tracking. Use metrics to demonstrate your impact.
Highlight Data Management Skills: Discuss your experience with data integration and management practices. Mention any tools or methodologies you are familiar with, especially those related to GDPR compliance and data privacy.
How to prepare for a job interview at Elevorix
✨Show Your Passion for Sports
Since the role is in a sports-focused environment, make sure to express your enthusiasm for sports, especially football. Share any personal experiences or insights that connect your passion for sports with your professional skills in CRM and data management.
✨Demonstrate Your Data Expertise
Be prepared to discuss your experience with CRM and email marketing platforms. Highlight specific projects where you successfully managed data flows, segmentation, and campaign performance. Use examples that showcase your understanding of data structures and integrations.
✨Prepare for Technical Questions
Expect questions about data management practices and tools. Brush up on your knowledge of GDPR and data privacy best practices, as well as your proficiency in Excel, Google Sheets, or SQL. Being able to discuss these topics confidently will set you apart.
✨Highlight Your Campaign Successes
Come ready with examples of successful multi-channel marketing campaigns you've executed. Discuss your approach to A/B testing, personalisation, and performance tracking, and how these strategies led to improved customer engagement and results.
