At a Glance
- Tasks: Create impactful playbooks and programs to enhance customer retention and expansion.
- Company: Join ElevenLabs, a pioneering AI company transforming technology interactions.
- Benefits: Remote-first role with a dynamic culture and growth opportunities.
- Other info: Work in a global team prioritising talent over location.
- Why this job: Shape the future of AI while making a real impact on customer success.
- Qualifications: Experience in AI/ML, customer success, or developer tools preferred.
The predicted salary is between 60000 - 80000 £ per year.
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work:
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
What we offer:
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning additional languages are a plus.
Additional:
- Experience at a high-growth AI/ML, developer tools, or API-first company.
- Background in voice AI, conversational AI, or contact center technology.
- Experience with customer health scoring platforms (Gainsight, ChurnZero, Totango, etc.).
- Familiarity with usage-based pricing models and consumption-driven expansion.
- Experience enabling both CSM and AE roles within the same organization.
Location: Remote-first, globally distributed role. We have a strong preference for candidates based in Europe or the UK, to enable close collaboration with the Sales Enablement Lead, International, Customer Success leads, and London HQ. Exceptional candidates outside Europe will be considered if they can operate effectively across European and US time zones.
Why this role matters:
The playbooks and programs you build will define how ElevenLabs retains and expands its customer base — directly impacting net revenue retention, customer outcomes, and the long-term health of our business. If you're excited to build from zero, operate at high velocity, and shape a foundational function, we'd love to hear from you.
Remote Sales Enablement - Expansion in Norfolk employer: Elevenlabs
At Elevenlabs, we pride ourselves on being an innovative employer that values collaboration and growth. Our work culture fosters creativity and inclusivity, providing employees with ample opportunities for professional development and the chance to make a significant impact in a global setting. With a focus on building strong partnerships, our team enjoys a dynamic environment where their contributions directly enhance customer outcomes and partner success.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Sales Enablement - Expansion in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or other platforms. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since ElevenLabs values innovation and impact. Think about how your skills can contribute to their mission and be ready to share specific examples.
✨Tip Number 3
Showcase your passion for AI and technology! Whether it’s through personal projects or relevant experiences, let your enthusiasm shine. Companies like ElevenLabs want to see that you’re genuinely excited about what they do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the ElevenLabs team and making an impact.
We think you need these skills to ace Remote Sales Enablement - Expansion in Norfolk
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI and technology shine through. We want to see how you connect with our mission at ElevenLabs and how you can contribute to our innovative culture.
Tailor Your Experience:Make sure to highlight relevant experiences that align with the role. Whether it's your background in voice AI or customer success, we want to see how your skills can help us drive impact and retain customers.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Sales Enablement role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at ElevenLabs!
How to prepare for a job interview at Elevenlabs
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI, especially in voice and conversational technologies. Familiarise yourself with ElevenLabs' products and how they impact customer experiences. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Impact Mindset
Since ElevenLabs values impact over job titles, prepare examples from your past roles where you've made a significant difference. Highlight how your contributions led to measurable outcomes, especially in high-growth environments or with customer success strategies.
✨Be Ready for Rapid Fire Questions
Expect a fast-paced interview style that reflects their high-velocity culture. Practice answering questions succinctly and confidently. Think about how you can demonstrate your ability to adapt quickly and think on your feet.
✨Cultural Fit is Key
Understand ElevenLabs' innovative culture and be prepared to discuss how you align with their values. Share your thoughts on collaboration, experimentation, and how you can contribute to a team that prioritises creativity and excellence.
