At a Glance
- Tasks: Create impactful playbooks and programs to enhance customer retention and expansion.
- Company: Join ElevenLabs, a pioneering AI company transforming technology interactions.
- Benefits: Remote-first role with a dynamic team and growth opportunities.
- Other info: Work in a high-velocity environment with minimal bureaucracy.
- Why this job: Shape the future of AI while making a real impact on customer success.
- Qualifications: Experience in AI/ML, customer success, or developer tools preferred.
The predicted salary is between 60000 - 80000 £ per year.
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work:
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
What we offer:
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Additional:
- Experience at a high-growth AI/ML, developer tools, or API-first company.
- Background in voice AI, conversational AI, or contact center technology.
- Experience with customer health scoring platforms (Gainsight, ChurnZero, Totango, etc.).
- Familiarity with usage-based pricing models and consumption-driven expansion.
- Experience enabling both CSM and AE roles within the same organization.
Location: Remote-first, globally distributed role. We have a strong preference for candidates based in Europe or the UK, to enable close collaboration with the Sales Enablement Lead, International, Customer Success leads, and London HQ. Exceptional candidates outside Europe will be considered if they can operate effectively across European and US time zones.
Why this role matters:
The playbooks and programs you build will define how ElevenLabs retains and expands its customer base — directly impacting net revenue retention, customer outcomes, and the long-term health of our business. If you're excited to build from zero, operate at high velocity, and shape a foundational function, we'd love to hear from you.
Remote Sales Enablement - Expansion in Newport employer: Elevenlabs
At ElevenLabs, we pride ourselves on being an innovative employer that fosters a high-velocity work culture where creativity and impact take precedence over job titles. Our remote-first approach allows you to collaborate with a diverse global team while enjoying ample growth opportunities in the rapidly evolving AI landscape. Join us to be part of a generational opportunity to shape the future of technology and make a meaningful impact in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Sales Enablement - Expansion in Newport
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or other platforms. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since ElevenLabs values impact over titles. Think about how your skills can contribute to their mission and be ready to share specific examples.
✨Tip Number 3
Showcase your passion for AI and innovation! When you get the chance to chat with recruiters or during interviews, let your enthusiasm shine through. Companies like ElevenLabs want to see that you’re genuinely excited about what they do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the ElevenLabs team and making an impact.
We think you need these skills to ace Remote Sales Enablement - Expansion in Newport
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI and technology shine through. We love seeing candidates who are genuinely excited about the field and can articulate why they want to be part of our journey at ElevenLabs.
Tailor Your Application:Make sure to customise your application to reflect how your skills and experiences align with the role. Highlight any relevant experience in sales enablement or customer success, and don’t forget to mention your familiarity with AI technologies!
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Elevenlabs
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI, especially in voice and conversational technologies. Familiarise yourself with ElevenLabs' products and how they impact customer experiences. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Impact Mindset
Since ElevenLabs values impact over job titles, prepare examples from your past roles where you've made a significant difference. Think about how you can articulate your contributions in terms of results and outcomes, rather than just tasks.
✨Embrace the High-Velocity Culture
Get ready to discuss how you thrive in fast-paced environments. Share experiences where you've successfully managed rapid changes or experimented with new ideas. This will demonstrate that you can keep up with ElevenLabs' dynamic work culture.
✨Be Ready for Collaboration
As this role involves working closely with various teams, be prepared to talk about your collaborative experiences. Highlight how you've enabled both Customer Success Managers and Account Executives in previous roles, showcasing your ability to bridge gaps and drive success across functions.
