At a Glance
- Tasks: Manage and elevate social media presence for ElevenLabs and ElevenCreative across multiple platforms.
- Company: Join ElevenLabs, a leading AI research company transforming technology interactions.
- Benefits: Remote work, professional development stipend, annual offsite trips, and co-working support.
- Other info: Opportunities for growth into broader content roles and brand marketing.
- Why this job: Be part of a dynamic team shaping the future of AI and creative tools.
- Qualifications: Experience in social media management and lightweight video editing required.
The predicted salary is between 54000 - 66000 £ per year.
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human‑like AI voice model. Today, we serve millions of users and thousands of businesses - from fast‑growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex‑founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher‑quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritise your talent, not your location.
What we offer
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co‑working stipend.
About the role
ElevenLabs is building the creative suite for the AI generation. Millions of creators and marketers already use our platform to generate speech, music, images, and video, and our social presence needs to match the speed and ambition of the product. We are looking for a Social Media Manager to own and elevate the social presence across both the ElevenLabs and ElevenCreative brands. You will own ElevenCreative on X and LinkedIn, ElevenLabs on Instagram, TikTok, and YouTube, and our community on Discord. This is a hands‑on role at the intersection of content strategy, lightweight video editing, and community. You will plan the calendar, capture product moments with our AI creative producers and product teams, and do the recording and editing yourself using tools like Screen Studio, assembling clips, adding text and motion, and adapting each post natively for its platform. You will stay ahead of trends and cultural moments, up‑level the brand voice and the quality bar across channels, track performance, and use the data to keep improving what we publish. The right person lives on social platforms, understands what makes content work natively on each one, and has strong opinions about how an AI‑native brand should show up. You should be comfortable writing sharp copy, running a content calendar across multiple channels, and thinking strategically about audience growth and brand positioning.
What you will do
- Own the social content calendar across X, Instagram, TikTok, YouTube, and LinkedIn for both ElevenCreative and ElevenLabs, plus our community on Discord, from planning through publishing.
- Coordinate with AI creative producers and product teams to capture product moments such as screen recordings, motion demos, and feature walkthroughs, and adapt them into social‑ready assets.
- Record and edit content yourself using tools like Screen Studio, assembling clips, adding text and motion overlays, and formatting natively for each platform.
- Own and grow our Discord community, sparking conversation, surfacing feedback, and keeping it active.
- Plan and execute social content around product launches, feature releases, and company moments.
- Work with the creator partnerships and community teams to source creator work, align on campaigns, and amplify content across channels.
- Monitor platform analytics, tracking engagement, reach, follower growth, and conversion, and use the data to refine strategy.
- Stay ahead of platform trends, algorithm changes, and cultural moments to find opportunities for the brand.
- Up-level the brand voice and raise the quality bar across every channel, keeping a consistent identity.
- Manage community engagement across platforms, responding to comments, surfacing feedback, and joining the right conversations.
- Develop and iterate on content formats that drive engagement and show product capabilities to creators and marketers.
Requirements
- Demonstrated experience managing social media accounts for a technology or creative tools company, with a portfolio of work you can share.
- Ability to do lightweight video editing, assembling clips, adding text and motion overlays, and formatting content for different platforms.
- Comfortable recording and editing your own content with tools like Screen Studio, turning product moments into native posts without waiting on a producer.
- Proven ability to write sharp, platform‑native copy across X, Instagram, TikTok, and LinkedIn.
- Fluency in social analytics, you know how to pull insights from native platform dashboards and translate them into content decisions.
- Experience coordinating content across cross‑functional teams (video, community, partnerships, product marketing).
- A genuine understanding of the AI and creative tools landscape, you follow the space, use the tools, and have informed opinions about where things are headed.
Bonus
- Experience managing social for a product used by creators and marketers (e.g., Adobe, Canva, Figma, Runway, or similar).
- Experience running or growing a community channel such as Discord.
- Experience with social scheduling and management tools (Sprout Social, Later, Buffer, or similar).
- Experience building a social presence from early stage or leading a rebrand on social.
- Multilingual capabilities.
Growth potential
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Lead social strategy across all ElevenLabs brands and sub‑brands as the social function scales.
- Move into a broader content role spanning video, editorial, and social.
- Expand into brand marketing or creative direction as the growth team evolves.
Location
This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, Madrid, Warsaw and many more.
Marketing Operations in London employer: Elevenlabs
At Elevenlabs, we pride ourselves on being an innovative employer that values collaboration and growth. Our work culture fosters creativity and inclusivity, providing employees with ample opportunities for professional development and the chance to make a significant impact in a global setting. With a focus on building strong partnerships, our team enjoys a dynamic environment where their contributions directly enhance customer outcomes and partner success.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Operations in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Elevenlabs and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Elevenlabs are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Elevenlabs on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Elevenlabs. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Marketing Operations in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Elevenlabs. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Elevenlabs:Show us that you’ve done your homework! In your application, briefly mention what you admire about Elevenlabs’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Elevenlabs
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Elevenlabs will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Elevenlabs, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
