At a Glance
- Tasks: Join a dynamic IT team to secure and optimise our tech infrastructure.
- Company: ElevenLabs, an innovative AI research company transforming technology interactions.
- Benefits: Competitive salary, professional development stipend, and annual company offsite trips.
- Other info: Remote work available globally with a vibrant, collaborative culture.
- Why this job: Be part of a generational opportunity to shape the future of AI.
- Qualifications: Hands-on IT engineering experience with a focus on automation and security.
The predicted salary is between 63000 - 77000 £ per year.
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work:
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have.
- AI first: We use AI to move faster with higher-quality results.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritise your talent, not your location.
What we offer:
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We provide an annual discretionary stipend to meet up with colleagues each year.
- Annual company offsite: Each year, we bring the entire team together in a new location.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role:
This is a hands-on technical role. You will join during a period of high growth for the IT team as the company expands its headcount, global footprint and opens new offices. You will work closely with the Security and Operations teams to keep our endpoints, offices, networks, and SaaS tools secure, while making sure people stay as productive as possible with the tools we have. You'll own and deliver technical projects across identity, endpoint management, office infrastructure, automation, and compliance, helping us build scalable IT systems that support the company as it grows.
Requirements:
- Strong hands-on background in IT Engineering, Technical Operations, or a DevOps-adjacent role, with an automation-first mindset and experience managing enterprise scale IT systems.
- Strong knowledge of identity and access management technologies (SAML, SCIM, OIDC) with tools such as Okta and Google Workspace.
- Expertise with Mobile Device Management tooling (e.g. Jamf, Kandji, Fleet) across a device fleet.
- Scripting skills (Python, Bash, or similar) with a proven track record of automating compliance checks, device configuration, and other IT security tasks.
- Experience managing office network equipment (e.g. Cisco Meraki, Ubiquiti), including office buildouts.
- Proven ability to maintain compliance with SOC 2 / ISO 27001 (or similar) standards, paired with a friendly, end-user-focused attitude.
- Prior experience in a high-growth or startup environment.
Bonus:
- Experience implementing corporate security controls / previous security role experience.
- Strong hands-on experience with VPNs, firewalls, and secure network environments, including modern practices such as Zero Trust networking.
- Experience with OSquery and Santa Terraform or other infrastructure as code experience.
- Open source contributions (e.g. a tool you built to automate something).
Location:
This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.
IT Engineer in London employer: Elevenlabs
At Elevenlabs, we pride ourselves on being an innovative employer that values collaboration and growth. Our work culture fosters creativity and inclusivity, providing employees with ample opportunities for professional development and the chance to make a significant impact in a global setting. With a focus on building strong partnerships, our team enjoys a dynamic environment where their contributions directly enhance customer outcomes and partner success.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Elevenlabs values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Elevenlabs might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Elevenlabs!
✨Direct Apply to Elevenlabs
Let's not forget to apply directly through the Elevenlabs website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Elevenlabs.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Elevenlabs. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Elevenlabs
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
