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- Tasks: Drive customer success and manage strategic accounts for AI products.
- Company: Leading AI technology firm in the UK with an innovative culture.
- Benefits: Remote work, growth opportunities, and a dynamic work environment.
- Why this job: Join a cutting-edge company and make a real impact in AI technology.
- Qualifications: 7-9 years in customer success or account management, preferably in SaaS.
- Other info: Exciting opportunities for professional development and career advancement.
The predicted salary is between 43200 - 72000 £ per year.
A leading AI technology firm in the United Kingdom is seeking an experienced professional to drive strategic account management and ensure customer success across a suite of products.
The ideal candidate will hold 7-9 years of relevant experience in customer success or account management, particularly within a SaaS environment focused on AI technologies.
This role offers an innovative culture and opportunities for growth in a remote setting.
Global Customer Success Lead — AI Enterprise (Remote) in London employer: Elevenlabs
Contact Detail:
Elevenlabs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Customer Success Lead — AI Enterprise (Remote) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the AI and SaaS sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company’s products and their customer success strategies. We want to show them that you’re not just another candidate, but someone who truly understands their mission and can drive results.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples of how you’ve driven customer success in previous roles. We need to highlight those wins to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way in landing that Global Customer Success Lead role!
We think you need these skills to ace Global Customer Success Lead — AI Enterprise (Remote) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer success and account management, especially in SaaS and AI. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer success and how you can drive results for our clients. Keep it engaging and relevant to the role.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and examples to demonstrate how you’ve made a difference in previous roles. We love seeing tangible results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Elevenlabs
✨Know Your Stuff
Make sure you’re well-versed in the company’s products and services, especially those related to AI technologies. Familiarise yourself with their customer success strategies and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Experience
Prepare specific examples from your 7-9 years in customer success or account management. Highlight situations where you drove strategic initiatives or improved customer satisfaction, particularly in a SaaS environment.
✨Ask Insightful Questions
Come prepared with thoughtful questions about the company’s approach to customer success and how they measure it. This shows your genuine interest and helps you understand if their culture aligns with your values.
✨Emphasise Remote Work Skills
Since this is a remote role, highlight your ability to manage accounts and communicate effectively in a virtual environment. Share any tools or strategies you use to stay organised and connected with clients.
