Executive Assistant, Enterprise Deployment London

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses—from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors include Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B. We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team — builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work:

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritise your talent, not your location.

What we offer:

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact — beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location — past offsites have included Croatia and Italy.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role:

ElevenLabs moves fast — and our Enterprise Deployment team sits at the sharpest edge of that speed. Responsible for deploying AI agents into production across the world's largest enterprises, the team has grown from 4 to over 50 people in the last twelve months and operates across every major geography. This is a high-trust, hands-on role for someone who thrives in technically complex, fast-moving environments and takes genuine ownership of the details that keep senior leaders and their teams running at their best.

You will be the operational backbone for the person who leads Enterprise Deployment — managing calendars, coordinating across time zones and enterprise customer relationships, handling travel, and owning the day-to-day administrative tasks that allow the team to focus on what matters most: deploying world-class AI agents and growing a high-performing global team.

In this role, you will:

• Manage complex, fast-moving calendars for the leader of Enterprise Deployment and provide scheduling and coordination support across the broader team.
• Own travel logistics end-to-end: flights, accommodation, ground transport, and detailed itineraries across multiple time zones — including customer onsite visits across the US, Europe, and Asia.
• Handle sensitive and confidential matters with discretion, acting as a trusted partner in both professional and operational contexts.
• Coordinate seamlessly with internal teams and external stakeholders, including enterprise customers, C-suite partners, and government and regulated industry contacts.
• Build structure, processes, and systems that scale — including operational documentation, vendor coordination, and team logistics for a 50+ person distributed team.
• Anticipate needs before they arise: managing follow-ups, flagging conflicts, and keeping stakeholders aligned without being asked.

Requirements:

• Past experience in executive assistant roles, ideally supporting a senior technical or commercial leader in a fast-moving, high-growth environment.
• Strong organisational skills with the ability to manage competing priorities, shifting timelines, and multiple stakeholders simultaneously.
• Exceptional communication skills, with the confidence to interact with a wide range of stakeholders — from Fortune 500 executives and government contacts to vendors and internal teams.
• High emotional intelligence and discretion — trusted with sensitive commercial and interpersonal information, and able to navigate complex situations with maturity.
• Fluency with AI tools to help improve the quality and speed of work (e.g. Claude or ChatGPT).

Location:

This role will require you to be based in London, with the ability to travel into the office as required.