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For Companies At a Glance
- Tasks: Partner with customers to drive platform adoption and ensure satisfaction.
- Company: Leading AI company in the UK with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Why this job: Join a dynamic team and make a real impact in the AI industry.
- Qualifications: 3-5 years in customer success or account management, strong communication skills.
- Other info: Fluency in a second European language is a plus.
The predicted salary is between 43200 - 72000 £ per year.
A leading AI company in the United Kingdom is seeking a Customer Success Manager to partner with customers and drive adoption of their platform. You will manage a book of approximately 80 accounts, focusing on onboarding, optimizing product usage, and ensuring customer satisfaction.
Requirements include:
- 3-5 years of experience in customer success or account management within B2B SaaS
- Familiarity with AI products
- Strong communication skills
- The ability to work independently
- Candidates speaking a second European language are preferred
EMEA AI SaaS Customer Success Leader in London employer: Elevenlabs
Contact Detail:
Elevenlabs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA AI SaaS Customer Success Leader in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company you're eyeing. A friendly chat can give us insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching the company's AI products. We want to show that we’re not just interested in the role, but also passionate about what they do!
✨Tip Number 3
Practice your communication skills. Since strong communication is key for this role, let’s rehearse common interview questions and answers with a friend or in front of a mirror.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team.
We think you need these skills to ace EMEA AI SaaS Customer Success Leader in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer success or account management, especially within B2B SaaS. We want to see how your skills align with the role, so don’t be shy about showcasing your familiarity with AI products!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer success and how you can drive adoption of our platform. Be sure to mention any second European languages you speak, as that’s a bonus for us!
Showcase Your Communication Skills: Strong communication is key in this role. In your application, give examples of how you've effectively communicated with customers in the past. We love seeing real-life scenarios where you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Elevenlabs
✨Know Your Stuff
Make sure you understand the AI products and services offered by the company. Familiarise yourself with their platform, features, and benefits. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Experience
Prepare specific examples from your previous roles in customer success or account management. Highlight how you've driven adoption, optimised product usage, and ensured customer satisfaction. Use metrics where possible to demonstrate your impact.
✨Brush Up on Communication Skills
As a Customer Success Manager, strong communication is key. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your delivery and ensure you can convey complex ideas simply.
✨Language Advantage
If you speak a second European language, be ready to discuss it! Companies often value multilingual candidates for their ability to connect with diverse clients. Mention any relevant experiences where your language skills made a difference.
