Customer Success Lead – UK & Ireland (Remote)

Customer Success Lead – UK & Ireland (Remote)

Full-Time 60000 - 70000 £ / year (est.) No working from home possible
Elevenlabs

At a Glance

  • Tasks: Lead a dynamic Customer Success team and drive impactful strategies for key accounts.
  • Company: Join ElevenLabs, a forward-thinking company focused on customer success.
  • Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
  • Other info: Work remotely with optional access to London or Dublin offices.
  • Why this job: Make a real difference by enhancing customer experiences and driving business success.
  • Qualifications: Proven leadership skills and experience in customer success or account management.

The predicted salary is between 60000 - 70000 £ per year.

Eleven Labs is seeking a Customer Success Lead to orchestrate a high impact CS team across the UK&I region.

The role blends people leadership with strategic customer outcomes, driving measurable value for customers and the business.

You will coach a CS team, directly engage key accounts, and shape renewal and expansion strategies while partnering with Sales, Operations, and GTM leadership.

This role is remote first and London/Dublin offices are optional.

Customer Success Lead – UK & Ireland (Remote) employer: Elevenlabs

At Elevenlabs, we pride ourselves on being an innovative employer that values collaboration and growth. Our work culture fosters creativity and inclusivity, providing employees with ample opportunities for professional development and the chance to make a significant impact in a global setting. With a focus on building strong partnerships, our team enjoys a dynamic environment where their contributions directly enhance customer outcomes and partner success.

Elevenlabs

Contact Details:

Elevenlabs Recruitment Team

We think you need these skills to ace Customer Success Lead – UK & Ireland (Remote)

People Leadership
Customer Engagement
Strategic Thinking
Coaching Skills
Account Management
Renewal Strategies
Expansion Strategies