Customer Success Lead - UK/I London +1 more

Customer Success Lead - UK/I London +1 more

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Elevenlabs

At a Glance

  • Tasks: Lead customer success initiatives and optimise best practices for impactful outcomes.
  • Company: Join ElevenLabs, a pioneering company shaping the future of AI.
  • Benefits: Dynamic growth opportunities, innovative culture, and a chance to influence key strategies.
  • Other info: Collaborative environment with endless potential for personal and professional growth.
  • Why this job: Be at the forefront of AI innovation and make a real difference for customers.
  • Qualifications: Experience in customer success and strong relationship-building skills.

The predicted salary is between 60000 - 80000 £ per year.

What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

Growth paths: Joining Eleven Labs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

Learning automate workflows and tools to scale team impact.

Own the ongoing development and optimization of best practices for Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves.

Build and maintain executive‑level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums.

Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies.

Partner with Europe GTM

Customer Success Lead - UK/I London +1 more employer: Elevenlabs

At Elevenlabs, we pride ourselves on being an innovative employer that values collaboration and growth. Our work culture fosters creativity and inclusivity, providing employees with ample opportunities for professional development and the chance to make a significant impact in a global setting. With a focus on building strong partnerships, our team enjoys a dynamic environment where their contributions directly enhance customer outcomes and partner success.

Elevenlabs

Contact Details:

Elevenlabs Recruitment Team

We think you need these skills to ace Customer Success Lead - UK/I London +1 more

Customer Relationship Management
Strategic Advisory Skills
Communication Skills
Workflow Automation
Best Practices Development
Impact Measurement
Executive-Level Relationship Building