At a Glance
- Tasks: Lead client projects, manage relationships, and ensure high-quality delivery.
- Company: Join a dynamic creative agency with a focus on purpose-driven work.
- Benefits: £35k salary, hybrid working, 25 days holiday, plus volunteering and training leave.
- Other info: Fixed-term contract covering maternity leave, with opportunities for growth.
- Why this job: Make a real impact while developing your skills in a collaborative environment.
- Qualifications: Experience in managing complex projects and strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
We’re looking for a Senior Account Manager to join our team on a fixed-term basis to cover maternity leave. This is a key role leading complex projects and managing important client relationships, working closely with Strategy and Creative colleagues to deliver work that makes a real difference. This is a great opportunity for someone who enjoys balancing client partnership, project delivery and commercial thinking, and who understands how to get the best out of the creative process from brief through to final delivery.
About the role
- You will lead the delivery of campaigns and content across a range of purpose-driven organisations, ensuring projects are delivered on time, on budget and on brief while building strong, trusted relationships with clients.
- You will play a central role in coordinating internal teams and external partners, spotting opportunities for growth and supporting the development of more junior colleagues.
- You will also bring a strong understanding of how creative work is developed, with the confidence to write clear briefs, guide feedback, and work collaboratively with designers, writers and strategists to produce high-quality work.
This is a fixed-term contract to cover maternity leave for up to 12 months. We’re looking for someone to start ASAP. The salary is £35k a year. The contract will end on the return of the substantive post-holder, which may be earlier or later than expected.
What you’ll be doing
- Leading delivery of client projects from briefing through to completion
- Managing relationships with clients at different levels
- Writing briefs, reviewing work and ensuring quality before delivery
- Working closely with Strategy and Creative to achieve the best outcomes
- Developing proposals, budgets and project plans
- Identifying opportunities to grow existing accounts
- Supporting pitches and new business activity
- Coaching and supporting colleagues
- Maintaining accurate project and client information across our systems
What we’re looking for
- Experience managing complex projects in a creative agency or similar environment
- Strong commercial awareness and confidence managing budgets
- Excellent communication and client relationship skills
- Good understanding of the creative process and how to get the best from creative teams
- Ability to balance detail, deadlines and big-picture thinking
- A collaborative approach and a willingness to challenge constructively
- Confidence working with multiple stakeholders and priorities at once
We’re committed to making Eleven a great place to work. Competitive salary (please note the salary for this role is £35,000) Hybrid working with flexibility to balance remote and office-based work. (Please note this role will be required to work from our office in Manchester a minimum of one day per week). 25 days holiday per year (plus bank holidays), plus your birthday off. 3 days volunteering leave per year. 2 days training leave per year.
Senior Account Manager employer: Elevenagency
At Eleven, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Account Manager, you will enjoy a competitive salary, hybrid working arrangements, and generous leave policies, including 25 days of holiday plus your birthday off. With a strong focus on professional development and collaboration, you'll have the opportunity to lead impactful projects while supporting the growth of your colleagues in our vibrant Manchester office.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A friendly chat can lead to referrals or insider info about openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show us you understand their work and how you can contribute. Tailor your examples to highlight your experience in managing complex projects and client relationships.
✨Tip Number 3
Practice your pitch! Be ready to explain how you balance client needs with project delivery. We want to hear how you’ve successfully navigated challenges in past roles, so have those stories at the ready.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining our team and making a difference.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in managing complex projects and client relationships, as this is what we’re really looking for!
Showcase Your Creative Process Knowledge:We want to see that you understand how to get the best from creative teams. Include examples of how you've successfully guided projects from brief to delivery, and don’t forget to mention any collaboration with designers and strategists.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and directly related to the job description. This will help us see your fit for the role quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Elevenagency
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with your past projects, especially those that involved complex client relationships. Be ready to discuss specific challenges you faced and how you overcame them, as this will showcase your experience in managing projects from start to finish.
✨Showcase Your Communication Skills
As a Senior Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients and internal teams. Think about times when you had to balance different stakeholders' needs and how you navigated those conversations.
✨Demonstrate Your Commercial Awareness
Brush up on your understanding of budgets and financial management. Be prepared to discuss how you’ve managed project budgets in the past and any strategies you used to ensure projects were delivered on time and within budget.
✨Emphasise Collaboration and Leadership
Think about instances where you’ve led a team or mentored junior colleagues. Highlight your collaborative approach and how you’ve worked with creative teams to produce high-quality work. This will show that you can not only manage projects but also inspire and guide others.
