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- Tasks: Support a dynamic team of educators and manage customer interactions.
- Company: Vibrant educational institution embracing innovation and traditional teaching.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Join a friendly team and make a difference in children's learning experiences.
- Qualifications: A level in English preferred; strong customer service and IT skills required.
- Other info: Flexible working hours, Tuesday to Saturday, in a customer-facing role.
The predicted salary is between 28800 - 43200 £ per year.
Full-time customer service administrator supporting a team of dynamic and innovative educators who embrace traditional teaching and the latest analytic technology to create a vibrant learning experience for our children. The applicant must have excellent customer service and English language skills and telephone manner.
Duties Include:
- General Administrative Duties (attending to visitors, e-mails and phone calls)
- Dealing with Parents and Children
- Overseeing Day to Day Operation
- Developing efficiency to accommodate growth
- Marketing
Attributes Sought:
- Team Player
- Friendly and confident
- IT Literacy (especially Google Sheets and Microsoft Office Products: Word, Excel)
- Business acumen
- Flexible with working days and hours
- Smart appearance as this is a customer facing role
Education Sought:
- A level in English preferred - must have excellent English language and grammar skills
- Graduate in any discipline (ideally Business Management or Business Administration)
Typical Working Week:
5 days per week: Tuesday to Saturday.
Saturday TutorCustomer Service/Administration Officer in Harrow on the Hill employer: Eleven Plus Exams
Contact Detail:
Eleven Plus Exams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday TutorCustomer Service/Administration Officer in Harrow on the Hill
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a customer service role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. Show off your friendly and confident personality – it’s key for this position!
✨Tip Number 3
Don’t forget to showcase your IT skills! Brush up on Google Sheets and Microsoft Office, and be ready to discuss how you've used these tools in past roles. It’ll give you an edge over other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from motivated candidates. Plus, it shows you’re genuinely interested in joining our dynamic team of educators.
We think you need these skills to ace Saturday TutorCustomer Service/Administration Officer in Harrow on the Hill
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've dealt with parents and children in the past, so share specific examples that showcase your friendly and confident approach!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your IT literacy and any experience with Google Sheets or Microsoft Office, as these are key for us.
Be Professional Yet Approachable: Since this is a customer-facing role, your written application should reflect a smart and professional tone while still being approachable. We love a bit of personality, so let your unique voice shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Eleven Plus Exams
✨Know Your Stuff
Make sure you understand the role of a Customer Service/Administration Officer. Familiarise yourself with the duties listed in the job description, especially those related to general administrative tasks and dealing with parents and children. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Communication Skills
Since excellent English language skills and a friendly telephone manner are crucial, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend or family member to refine your responses and ensure you come across as approachable and professional.
✨Demonstrate Your IT Savvy
Brush up on your Google Sheets and Microsoft Office skills before the interview. Be prepared to discuss how you've used these tools in previous roles or how you would apply them in this position. Showing that you're comfortable with technology will give you an edge.
✨Dress to Impress
Since this is a customer-facing role, make sure you present yourself smartly. Choose an outfit that reflects professionalism and confidence. First impressions matter, and looking the part can set a positive tone for the rest of the interview.
