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- Tasks: Support educators with admin tasks and provide excellent customer service to parents and children.
- Company: Dynamic educational support organisation in Harrow.
- Benefits: Full-time role with a supportive team and opportunities for growth.
- Why this job: Join a friendly team and make a difference in education while developing your skills.
- Qualifications: Strong customer service skills and proficiency in Google Sheets and Microsoft Office.
- Other info: Work Tuesday to Saturday in a vibrant, engaging environment.
The predicted salary is between 30000 - 42000 £ per year.
An educational support organization in Harrow is seeking a full-time customer service administrator to support a dynamic team of educators. The ideal candidate will have excellent customer service skills, a friendly demeanor, and be IT literate, particularly in Google Sheets and Microsoft Office.
Responsibilities include:
- Administrative tasks
- Dealing with parents and children
- Overseeing daily operations
The role is customer-facing and requires a smart appearance, with a typical workweek of Tuesday to Saturday.
Customer Service & Admin Coordinator for Education Team in Harrow on the Hill employer: Eleven Plus Exams
Contact Detail:
Eleven Plus Exams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Admin Coordinator for Education Team in Harrow on the Hill
✨Tip Number 1
Make sure to research the organisation before your interview. Knowing their mission and values will help you connect with the team and show that you're genuinely interested in supporting their educational goals.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle tricky situations with parents or children. Being prepared will boost your confidence and demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Dress smartly for your interview. First impressions matter, especially in a customer-facing role. A polished appearance shows that you take the opportunity seriously and are ready to represent the organisation well.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and reinforce your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Service & Admin Coordinator for Education Team in Harrow on the Hill
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled different situations and made customers happy, so share some examples that showcase your friendly demeanour!
Be IT Savvy: Since we're looking for someone who's comfortable with Google Sheets and Microsoft Office, mention any relevant experience you have with these tools. If you've used them in previous roles, let us know how you utilised them to make your work easier or more efficient.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Use clear language and structure your application well. A neat and tidy presentation will show us that you pay attention to detail, which is super important for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Eleven Plus Exams
✨Know Your Stuff
Make sure you’re familiar with the educational support organisation and its mission. Research their values and recent projects. This will help you demonstrate your genuine interest in the role and show that you’re aligned with their goals.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer inquiries or resolved issues in the past. Think about specific situations where you went above and beyond to help someone, as this will highlight your friendly demeanour and problem-solving abilities.
✨Get Comfortable with Tech
Brush up on your Google Sheets and Microsoft Office skills before the interview. Be ready to discuss how you’ve used these tools in previous roles, and maybe even prepare a quick example of how you would organise data or manage tasks using them.
✨Dress to Impress
Since the role is customer-facing, make sure you present yourself smartly. Choose an outfit that reflects professionalism while still being comfortable. First impressions matter, so aim to look polished and approachable!
