Systems Analyst

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work:

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have.
• AI first: We use AI to move faster with higher-quality results.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritise your talent, not your location.

What we offer:

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We provide an annual discretionary stipend to meet up with colleagues each year.
• Annual company offsite: Each year, we bring the entire team together in a new location.
• Co-working: We offer a monthly co-working stipend if you’re not located near one of our main hubs.

About the role:

We're looking for a RevOps Systems Analyst to help build a modern, AI-powered revenue operations stack. This isn't a traditional Salesforce admin role. You'll function as a Salesforce admin and backend developer in one. You'll own platform administration, build complex automations via Flows and Apex, and develop and maintain custom services and integrations.

In this role, you will:

• Administer our Salesforce org: object model, data architecture, user configuration, and platform health.
• Build and maintain automations via Salesforce Flows, Apex, and custom services that power our GTM processes end to end.
• Develop and maintain Salesforce MCP servers and AI tooling that extend CRM functionality into AI-powered workflows.
• Design and maintain SQL-based data pipelines that feed dashboards and revenue reporting across the org.
• Translate ambiguous business problems into clean technical scope, from stakeholder conversation to implemented solution.

Requirements:

• Salesforce administration experience with deep familiarity across the object model, Flows, data loading tools, and platform configuration.
• Strong Apex development skills: you can build, debug, and maintain custom logic, triggers, and integrations.
• SQL proficiency: you can decompose ambiguous questions into answerable queries.
• Systems mindset: you can hold an end-to-end process in your head and anticipate what breaks when something changes.
• Excited by modern tooling: you're drawn to building AI-native systems.

Bonus:

• Familiarity with dbt or modern data transformation tooling.
• Experience with BI tools such as Sigma or Looker.

Location: This role is remote and can be executed globally. If you prefer, you can work from our offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw.