At a Glance
- Tasks: Build and maintain AI-powered revenue operations systems and Salesforce automations.
- Company: Join ElevenLabs, a cutting-edge AI research and product company transforming technology interactions.
- Benefits: Remote work, professional development stipend, and co-working support for non-hub locations.
- Other info: Exciting role with opportunities for growth and collaboration with engineering teams.
- Why this job: Be part of a generational opportunity to shape the future of AI in a dynamic team.
- Qualifications: Experience in Salesforce administration, SQL proficiency, and a systems mindset.
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Everything we do should match the quality of our AI models. We prioritise your talent, not your location. You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
We're looking for a RevOps Systems Analyst to help build a modern, AI-powered revenue operations stack. This isn't a traditional Salesforce admin role. We're building a GTM tech stack where AI is a first-class citizen, automations are genuinely intelligent, and our CRM is a living system that reflects how our business actually works.
You'll function as a Salesforce admin and backend developer in one. You'll own platform administration, build complex automations via Flows and Apex, and develop and maintain custom services and integrations, including Salesforce MCP servers and AI tooling that connect our CRM to the broader systems our team runs on. For larger engineering efforts, you'll work shoulder-to-shoulder with our engineering team, scoping and shipping together.
- Administer our Salesforce org: object model, data architecture, user configuration, and platform health.
- Build and maintain automations via Salesforce Flows, Apex, and custom services that power our GTM processes end to end.
- Develop and maintain Salesforce MCP servers and AI tooling that extend CRM functionality into AI-powered workflows.
- Design and maintain SQL-based data pipelines that feed dashboards and revenue reporting across the org.
Salesforce administration experience with deep familiarity across the object model, Flows, data loading tools, and platform configuration.
SQL proficiency: you can decompose ambiguous questions into answerable queries and are comfortable with complex joins, aggregations, and pipeline logic.
Systems mindset: you can hold an end-to-end process in your head, trace a field from its origin through every downstream dependency, and anticipate what breaks when something changes.
Excited by modern tooling: you're drawn to building AI-native systems and are curious about where Salesforce, MCP, and AI agents intersect.
Bonus:
- Familiarity with dbt or modern data transformation tooling.
- Experience with BI tools such as Sigma or Looker.
This role is remote and can be executed globally.
ICT Systems Analyst employer: Eleven Labs
At ElevenLabs, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As a Remote Adoption Strategist, you'll be part of a dynamic team dedicated to pushing the boundaries of AI technology, with ample opportunities for personal and professional growth. Our high-velocity work environment encourages creativity and impact, allowing you to contribute meaningfully while enjoying the flexibility of remote work across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Systems Analyst
✨Get Involved in Data Science Meetups
Tap into local data science meetups or workshops to connect with fellow enthusiasts and professionals. These events are goldmines for networking, and sometimes even lead directly to job openings at companies like Eleven Labs!
✨Show Off Your Projects
Start building a public portfolio showcasing your data science projects on platforms like GitHub or personal websites. Highlight unique analyses or models you've developed. This not only demonstrates your skills but also gets your name out there for roles like ICT Systems Analyst at Eleven Labs.
✨Leverage Professional Networks
Join professional bodies related to data science, like the Data Science Society or similar organisations. Getting involved can lead to mentorship opportunities and insider knowledge about full-time positions at companies like Eleven Labs.
✨Apply Directly through Our Website
When you find a suitable opening like ICT Systems Analyst at Eleven Labs, make sure to apply directly through our website. It gives you an edge and shows you're keen to join our team. Plus, who doesn’t love a direct application? It’s easier than navigating through job boards!
We think you need these skills to ace ICT Systems Analyst
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
Quantify Your Achievements:Employers love numbers! When drafting your CV, highlight your achievements with quantifiable results. For instance, mention how your data analysis led to a certain percentage increase in efficiency or revenue at a previous job or project. These details can really make your application pop!
Craft a Tailored Cover Letter:For a full-time role at Eleven Labs, your cover letter should reflect your passion for data science and your excitement about the specific projects or values of the company. Dive into why you’re a good fit, how your skills align with their needs, and any unique perspectives you can bring to the team.
Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at Eleven Labs. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at Eleven Labs
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
✨Showcase Your Projects
Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
Most data science positions require us to be proficient in programming languages like Python and R. We should practice common libraries like pandas, NumPy, and scikit-learn, and be ready for live coding exercises or algorithm questions. Showing off our coding chops can really impress the interviewers at Eleven Labs!
✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
