GTM Agentic Enablement Lead in London

About ElevenLabs: ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human‑like AI voice model. Today, we serve millions of users and thousands of businesses – from fast‑growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team – builders doing the best work of their lives. We are researchers, engineers, and operators. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work:

• High‑velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have.
• AI first: We use AI to move faster with higher‑quality results.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritise your talent, not your location.

What we offer:

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We provide an annual discretionary stipend to meet up with colleagues each year.
• Annual company offsite: Each year, we bring the entire team together in a new location.
• Co‑working: We offer a monthly co‑working stipend if you’re not located near one of our main hubs.

We're hiring our first GTM Agentic Enablement Lead to build a first‑class sales and marketing engine powered by AI Agents.

What sets this role apart:

• This is a 0‑to‑1 builder role. Your primary job is to architect and build ElevenAgents that solve real seller problems.
• Your secondary responsibility is the enablement systems layer: making sure content is properly created, structured, automatically updated, and easy to access.

You will work in close partnership with RevOps, PMM, Company Ops, and the broader GTM Enablement team.

What you’ll do:

• Build and deploy GTM Agents that solve specific seller problems.
• Design the orchestration layer that surfaces the right agent or asset at the right moment based on deal context.
• Build AI‑powered onboarding agents that adapt to role, region, and individual knowledge gaps.
• Prototype real‑time sales assistance agents for co‑selling and in‑call coaching.
• Maintain, update, and continuously improve deployed agents based on usage data and seller feedback.

Drive Agentic Enablement:

• Define what “Agentic Enablement” looks like at ElevenLabs.
• Build AI role‑play and auto‑certification systems.
• Create agents for partner enablement at scale.
• Push the boundaries of what enablement can be when AI is native to the stack.
• Build and curate Agent Skills for revenue team to leverage.

Lead Enablement Content and Knowledge Systems:

• Own the enablement content lifecycle: creation, structure, governance, automated updates, and accessibility.
• Audit and organize the current content landscape across our LMS, wiki, cloud storage, and messaging channels.
• Design content architecture that serves both human consumption and agent retrieval.
• Build integrations connecting content systems to seller workflows.

Measure and Improve:

• Define and track metrics: agent adoption, seller behavior change, ramp time, content freshness.
• Use data to continuously improve agent performance and content architecture.
• Build dashboards that connect enablement systems to revenue outcomes.

Coordinate Cross‑Functional Knowledge Management:

• Partner with PMM to ensure sales content flows into the right systems.
• Partner with Company Ops to align GTM knowledge management with company‑wide standards.
• Partner with RevOps to ensure agent infrastructure is built on solid content foundations.

Requirements:

• Hands‑on building experience: you've shipped agents, automations, or internal tools.
• Code literacy: you can read, review, and debug code independently.
• Experience building AI agents, conversational AI, or complex automations.
• Technical fluency with APIs, integrations, and modern AI tooling.
• Ability to build usable interfaces that non‑technical users can adopt.
• Strong understanding of GTM workflows.
• Systems thinking: you can design how multiple agents and data sources work together.
• Experience working cross‑functionally with marketing, operations, and sales teams.
• Excellent communication skills.
• Bias for action: you ship fast, iterate, and don't wait for permission.

Nice to have:

• Experience at a high‑growth AI/ML, developer tools, or API‑first company.
• Python or JavaScript proficiency.
• Experience with LMS, CMS, or knowledge management platforms.
• Familiarity with ElevenLabs products.
• Background building internal tools.
• SQL proficiency for data analysis and automation.

Location: Remote‑first, globally distributed role. We have a strong preference for candidates based in Europe, the UK, or US East Coast.

Why this role matters: The future of GTM enablement is AI‑native. Every seller interaction will be powered by intelligent agents that know the product, understand the deal, and deliver the right support at the right moment.