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- Tasks: Unlock the potential of our voice AI platform for enterprise customers and support sales teams.
- Company: Join ElevenLabs, a cutting-edge Audio AI company transforming how millions interact with technology.
- Benefits: Enjoy flexible time off, coworking stipends, and annual social travel opportunities.
- Why this job: Be part of a fast-paced, innovative team making a real impact in the AI space.
- Qualifications: Passion for AI, strong technical skills, and excellent communication are key to success.
- Other info: Remote-first culture with optional in-person offices in major cities worldwide.
The predicted salary is between 36000 - 60000 £ per year.
This role is remote, so it can be executed globally. To facilitate collaboration with the engineering team, we strongly prefer candidates based in timezones ranging from UTC+2 (Estonia) to UTC−05:00 (New York).
About ElevenLabs
ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles, voice over their videos, and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support, sales, and education.
ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth, with continued support from the leading names in tech, including Nat Friedman, Daniel Gross, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, DeepMind and Inflection co-founder Mustafa Suleyman, and many others.
ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact, we would love to hear from you.
How we work
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High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
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Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
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AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
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Excellence everywhere: Everything we do should match the quality of our AI models.
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Global team: We prioritize your talent, not your location. We are remote first with optional in-person offices in London, New York, San Francisco, Tokyo, and Warsaw.
What we offer
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Flexible time off: We trust you to balance rest with the high-energy demands of an early-stage startup.
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Coworking: If you’re not located near one of our main hubs, we offer a monthly coworking stipend.
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Learning & development: Annual discretionary stipend towards professional development.
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Social travel: Annual discretionary stipend to meet up with colleagues each year, however you choose.
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Annual company offsite: We bring the entire company together at a new location every year.
About the role
As a Solutions Engineer, you\’ll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams.
As a Solutions Engineer, you can expect to:
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Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
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Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
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Craft compelling technical demonstrations that clearly communicate our product\’s value proposition.
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Create technical enablement resources that amplify our sales team\’s effectiveness and technical fluency.
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Build self-service tools and documentation that empower customers to implement solutions independently.
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Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!
Requirements
We\’re looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You\’ll thrive with us if you:
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Are passionate about AI, technology and ElevenLabs products.
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Enjoy working directly with customers, iterating on solutions and providing tailored support
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Have a talent for identifying patterns that can be standardized and scaled.
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Have strong empathy for customers, sales and product teams.
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Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
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Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity
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Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.
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Excellent communication skills with the ability to adapt messaging to different audiences.
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Enterprise Solutions Engineer employer: Eleven Labs Inc.
Contact Detail:
Eleven Labs Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Solutions Engineer
✨Tip Number 1
Familiarise yourself with ElevenLabs' products and the AI landscape. Understanding how our voice AI platform works and its applications will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your technical skills by preparing to discuss specific projects where you've used Python or other relevant technologies. Be ready to explain how you approached problem-solving and what impact your solutions had.
✨Tip Number 3
Highlight any experience you have working directly with customers, even if it's from student clubs or side projects. Emphasising your ability to communicate effectively and empathise with clients will set you apart.
✨Tip Number 4
Prepare examples of how you've identified patterns in technical problems and standardised solutions. This aligns with our focus on efficiency and scalability, which is crucial for the Solutions Engineer role.
We think you need these skills to ace Enterprise Solutions Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in AI, technology, and customer interaction. Emphasise any technical skills, particularly in Python, and showcase your ability to work with customers on technical problems.
Craft a Compelling Cover Letter: In your cover letter, express your passion for AI and technology. Discuss why you want to work at ElevenLabs specifically and how your skills align with their mission to scale technical solutions for enterprise customers.
Showcase Technical Proficiency: Include specific examples of your technical background, such as projects where you've used Python or worked on software development. Highlight any experience you have in creating technical demonstrations or support resources.
Demonstrate Customer Empathy: Provide examples in your application that illustrate your ability to understand and empathise with customer needs. This could be from previous roles, volunteer work, or personal projects where you provided tailored support.
How to prepare for a job interview at Eleven Labs Inc.
✨Show Your Passion for AI
Make sure to express your enthusiasm for AI and technology during the interview. Discuss any personal projects or experiences that highlight your interest in ElevenLabs' products and how they align with your career goals.
✨Demonstrate Technical Proficiency
Be prepared to showcase your technical skills, especially in Python and software architecture. You might be asked to solve a technical problem or discuss integration patterns, so brush up on relevant concepts beforehand.
✨Highlight Customer Interaction Experience
Even if your experience is limited to student clubs or side projects, emphasise your ability to work closely with customers. Share examples of how you've provided tailored support or iterated on solutions based on customer feedback.
✨Prepare for Collaborative Scenarios
Since the role involves working with Account Executives and other teams, think of examples where you've successfully collaborated in a team setting. Be ready to discuss how you can enhance the sales process through technical support.
